Technical Support Specialist - Lucid Services Group : Job Details

A Fortune 500 employers is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working in an enterprise level environment. Sharpen your skill set and add a well-known employer to your resume, all while working on a highly visible tasks.

The right individual needs to be comfortable working onsite.

· Technical Experience. A minimum of 3 years of previous technical support experience required, including recent Tier 2 experience and time spent working with Windows Servers, Active Directory, Exchange/O365, desktop support, mobile device management, familiarity with ITIL, in addition to other related tasks/systems. The right candidate will also have previous experience support Mac operating systems.

· Education. This individual should have a Bachelors or Associates degree in a related technical field. Ideally, they will also hold relevant certifications, including but not limited to, CompTIA A+ and Network +.

· Team Player. The individual in this role needs to be able to jump in and assist the team in different areas as needed.

· Excellent Communicator. Execute quickly and provide necessary communication to the team, both written and verbal.

Reach out to Lucid and let us connect you with this great opportunity. No Visa sponsorship available for this opening at this time. We are not looking to work on a C2C basis for this role.