Technical Trainer- I - Windstream : Job Details

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

• As part of the Kinetic family, you'll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
• Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.

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About the Role:

We are hiring a dynamic, innovative Trainer to deliver Outside Plant (OSP) Construction installation and equipment training to our Kinetic Engineering and Construction organization using a variety of training approaches including face to face and webinar delivery. A blended training approach is used to deliver field training on equipment and construction best practices including OSP Aerial, Underground, and Buried design principles. As well as Manager and Engineer training on OSP practices. The Trainer is responsible for suggesting, developing, and implementing new training approaches as well as identifying and resolving training gaps. This role is part of a dynamic team that reports to the Director of Optimization and Training.

What You'll Do:

• Plan, develop, deliver, and follow up on new hire training that includes current construction installation and equipment standards and practices.
• Deliver classroom and field training on underground and aerial plant systems, to include working aloft, Pole Top Rescue, Confined Space, and copper/fiber splicing.
• Perform job site safety visits to ensure adherence to Kinetic Safety Policies and inspect work based upon Kinetic's quality assurance standards.
• Plan, deliver, and follow up on training requirements including leadership and performance management skills, goal setting process and tools, and facilitation and training skills for Construction Managers, Inspectors, and Engineers.
• Plan and deliver a prepared Red Cross CPR/First Aid course for new and existing Construction personnel. Requires obtaining and maintaining Red Cross certifications in Adult CPR/First Aid and Adult CPR/First Aid Trainer.
• Assist in content development by identifying, creating, and maintaining training courses. This includes, but is not limited to, suggesting new products, acting as a subject matter expert, reviewing/implementing developed training materials, and developing/maintaining training materials for the assigned program.

Do You Have?

• Knowledge of telecom systems, OSP construction installation practices, products, and processes
• Intermediate skill level of MS Office products.
• Excellent coaching skills, strong verbal, written and interpersonal skills, self-motivation, energetic and engaging personality.
• Ability to develop, facilitate and adapt presentations with a skillful approach to breaking down concepts and tasks into relatable information.
• Experience using adult learning concepts to deliver training.
• Attention to detail and ability to take ownership and accountability for assigned tasks.
• Ability to manage multiple priorities and conduct productive meetings.
• Ability to travel up to 25% and up to 2 weeks at a time with flexible work hours
• College degree and 1-3 years professional level experience; or 5+ years professional level related experience in OSP Construction.
• Ability to obtain and maintain CDL/DOT certifications.

Even Better:

• Recent Construction Experience in the current or related field.
• Equipment operator Experience.
• Recent or Current CDL/DOT certifications.
• OSP Telecomm Engineering (Aerial, Buried, and Underground) experience.
• Must have experience with copper and fiber splicing to include mass fusion splicing (ribbon fiber).

Physical Tasks – Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%

Driving - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%

Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Continuously: 67-100%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: Continuously: 67-100%

Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Frequently: 34-66%, Heights: Frequently: 34-66%, Vibration: Frequently: 34-66%, Skin Irritants: Frequently: 34-66%, Lung Irritants: Dust: Frequently: 34-66%, Fumes/Gases: Frequently: 34-66%,

Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van, Buried power equipment, Digger Derrick and other applicable heavy-duty equipment.

Types of Driver's License Required: Driver's License, ability to obtain CDL License.

IND456

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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance

Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group
• WOW – Women Employee Resource Group
• WINPRIDE – LGBTQ+ Employee Resource Group
• WBPN – Black Professional Resource Group
• WARG – Ability Resource Group
• LaFamilia –Hispanic Resource Group
• AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream's network. If you are not a U.S. citizen, please notify your recruiter or email [email protected] as soon as possible for information on Windstream's foreign personnel disclosure and approval requirements.