Technical Trainer - WestRock : Job Details

WestRock Company (NYSE: WRK) aspires to be the premier partner and unrivaled provider of sustainable paper and packaging solutions in consumer and corrugated markets. WestRock\u2019s 50,000+ team members support customers around the world from more than 300+ operating and business locations spanning North America, South America, Europe, and Asia. Learn more at www.westrock.com.

WestRock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global marketplace. We partner closely with customers on everything from pizza boxes to paperboard used for a wide variety of packaging and shipping containers. We consider ourselves to be part of their team - as we strive for continuous improvement together.

We expect to win as a company and lead the industry by achieving success together with our customers, team members, and investors.

Ravenna, OH

Title: Technical Trainer

Shift: 3rd - 11pm-7a

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

• Completes daily technical training on the floor to assist with the Certification of team members in their roles

• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed

• Assists with tracking, evaluating, and measuring training locally using the company\u2019s Dept. Training Standards & Learning System tools

• Supports site specific technical learning solution creation (SOP\u2019s, Guided Workflows, Technical Learning Aids - to assist with training)

• Develops, builds, and maintains relationships with trainees & leaders in their role

• Participates in new teammate hiring process - assesses candidates\u2019 skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

• Conducts training on all shifts

• Influences others to be safety-minded

• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content

• Additional duties as assigned

How you will impact WestRock:

• Improve local team performance through increasing skills and time to certification processes

• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset

What you need to succeed:

Critical Skills/ Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve

• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR\u2019s and leading people or teams (self-awareness)

• Accountability: Holds self and others responsible for actions and results

• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams

• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus

• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes

• Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 - 3 years\u2019 experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred

• 2 - 4 years\u2019 experience in a manufacturing environment preferred

• Knowledge of Learning Management Systems preferred

• Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

• Facilitation/ Presentation Skills

• Influencing

• Partnering

• Problem Solving/ Continuous Improvement

• Professionalism

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence

• Comprehensive training with numerous learning and development opportunities

• An attractive wage, reflecting skills, competencies, and potential

• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

The salary range for this position is $50,000-$65,000, depending on your role, level and location. The benefits for this role may include short-term bonus incentives, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number or programs that provide for both paid and unpaid time away from work. Your actual pay will be based on your work location and other factors, such as your skills, experience and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.