Technical Trainer - Pengate Handling Systems : Job Details

Pengate Handling Systems delivers comprehensive warehouse solutions, leveraging our expertise in lift trucks, racking, conveyor systems, dock and door services, rentals, parts, and maintenance. We ensure our customers' supply chains run efficiently with trusted, effective support. This role focuses on educating and training Pengate's technician teams. Technical Trainers provide both classroom and hands-on instruction to prepare technicians with the skills needed to meet customer expectations. Acting as mentors and subject matter experts, they play a vital role in upholding our high standards. Employment as a Technical Trainer requires successful completion of the Raymond Course Manager Training program, which equips candidates with the knowledge to facilitate Raymond courses effectively.

Duties/Responsibilities:

• Conduct technician training in both classroom and on-the-job settings in compliance with Raymond/Toyota and OSHA standards.
• Organize and manage course schedules, classroom resources, and student engagement to meet learning goals.
• Complete administrative tasks promptly, such as booking travel, managing expenses, tracking attendance, and recording training outcomes.
• Contribute to team projects, including course updates, new training development, and process improvements.
• Conduct field quality assurance audits, ensuring that technicians adhere to established forklift maintenance and repair standards.
• Provide in-the-field coaching and mentoring to technicians, offering real-time feedback and support to enhance their technical and customer service skills.
• Collaborate with technicians on-site to reinforce adherence to company and OSHA safety protocols and best practices for equipment handling and maintenance.
• Develop and implement continuous improvement plans based on assessment findings, collaborating with both technicians and management to drive quality outcomes.
• Document and report assessments findings, providing recommendations for technician training or further skill development where needed.
• Act as a resource and subject matter expert in the field, sharing expertise on troubleshooting, diagnostics, and problem-solving in real-world scenarios.

What Are the Benefits of Working at Pengate?

• Employer Paid Basic Health, Dental, and Vision Coverage! Additional plans available
• Paid Training
• Generous PTO and 10 Paid Company Holidays
• Paid Parental Leave
• Progressive Company Culture
• Supportive Management with Career Growth Opportunities
• And much more!

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to work in a fast-paced environment under significant stress and meet high performance demands
• Must be able to lift up to 10 pounds at times
• Must be able to life, bend, twist, kneel, crouch, crawl continuously
• Specific vision abilities required by this job include close vision, and ability to adjust focus.

Pengate Handling Systems is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. Any and all human relations decisions will not be based on persons' race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at [email protected]