Technology Assistant to the CEO - Gap : Job Details

About the RoleAs the Technology Assistant to the CEO specializing in iOS capabilities and new market innovations, you will be instrumental in supporting the CEO with advanced technology solutions tailored to iOS platforms and exploring cutting-edge innovations for business growth. This role requires a deep understanding of iOS technologies, strategic vision for market trends, and the ability to integrate innovative solutions into a hybrid enterprise environment.What You'll Do

Key Responsibilities:

iOS Technology Management:

• Support, manage and optimize iOS devices, applications, and ecosystems used by the CEO utilizing knowledge of native Mac tools (incl. Mail, Contacts, and Calendar).
• Ensure seamless integration and functionality across iOS platforms, including Macs, iPads, iPhones, and related software.
• Provide technical support and troubleshooting for iOS-related issues, ensuring swift resolution.

New Market Innovations:

• Research and evaluate emerging technologies and market trends relevant to the CEO office's strategic goals.
• Identify opportunities for leveraging new software and technologies to enhance productivity, efficiency, and competitive advantage.
• Pilot and implement innovative solutions, collaborating with internal teams and stakeholders to drive adoption and maximize benefits.

Executive Support:

• Provide framework for the CEO's technology-related appointments, manage day-to-day technology readiness and technology lifecycle, with a focus on iOS capabilities.
• Assist in managing the CEO's digital presence, ensuring alignment with organizational branding and strategic objectives.
• Prepare and deliver presentations, reports, and briefings on iOS capabilities and market innovations for the CEO's review and decision-making.
• Support O365 on Mac and Windows workstations for members of CEO's office and additional SLT members as required.
• Provide on-call technical support for CEO's office as needed (24x7x365)

Strategic Planning and Project Management:

• Contribute to strategic technology planning, aligning iOS capabilities and innovations with corporate objectives.
• Lead or participate in cross-functional projects that integrate new market innovations into business processes and workflows.
• Monitor project timelines, budgets, and deliverables, ensuring successful implementation and stakeholder satisfaction.

Vendor Management and Partnership Development:

• Collaborate with external vendors and technology partners to explore solutions and innovations.
• Manage vendor relationships and oversee service delivery.

Who You Are

• Experience in a technology management role, specializing in iOS, Windows & O365 capabilities and new market innovations in enterprise environments.
• Advanced knowledge of Mac and iOS operating platforms, market trends, innovations, and emerging technologies relevant to iOS platforms.
• Excellent project management skills with the ability to prioritize tasks, meet deadlines, and manage resources effectively.
• Exceptional communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders at all levels.
• Strategic thinking and analytical mindset to evaluate complex technical and business challenges.

Preferred Skills:

• Experience with hybrid enterprise environments, including integration of iOS technologies with other platforms (e.g., Windows, Android).
• Familiarity with agile methodologies and rapid prototyping approaches for testing and deploying new innovations.
• Certifications in iOS development, project management, or related fields are a plus.

Working Conditions:

• This position may require occasional travel and flexibility in working hours to accommodate different time zones or urgent business needs.
• You will work closely with the CEO and senior executives, requiring a high level of professionalism, discretion, and confidentiality.

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