Telecommunication Scheduling Coordinator - Insight Global : Job Details

Onsite 5x a week in Arlington Heights, IL

Position: Telecommunication Scheduling Coordinator

Shift: 8:30AM - 5:00PM

Must Haves:

• Prior experience working within a telecommunication role or customer service.
• Experience in data entry.
• Familiarity with Microsoft Office products – site surveys are in Excel, and they will be working heavily with Excel.
• Must provide customer and client satisfaction to all individuals you speak with
• Exhibit the ability to work within a team environment while maintaining individual performance goals and expectations.
• Prior experience in using effective organizational skills and the ability to prioritize and adapt to a fluctuating workload.

Day to Day :

• A client in Arlington Heights is looking to hire a scheduling coordinator to work on a new client that they've been contracted to perform broadband installation services. This person will be responsible for scheduling the technicians for the installation as well as doing day of support for the installation itself. They will be juggling roughly 40 sites at any given time for installation but they move quickly through the process.