Telephone Operator - Regional One Health : Job Details

A Brief Overview Operates telephone communication systems to relay incoming and outgoing calls, paging, and emergency alerts. Performs various communication and clerical duties. What you will do Operates telephone communications systems and provides information services/switching incoming calls, placing long distant calls and paging and maintaining message center. Answers, transfers and places calls following established protocols. Provides general information and assistance to caller in an expedient, professional and courteous manner, in compliance with i. RESPECT standards and promoting patient/customer satisfaction. Refers to the hospital directory to ascertain station number of department/employee/patient. Provides patient information to requesting parties, utilizing computers and in accordance with established polices and procedures. Responds to emergency alerts and situations according to established policies and procedures. Makes routine announcements/notifications and pages aut...Operator, Telephone, Manufacturing, Healthcare, Patient, Clerical