TEMPORARY SHIPPING ASSOCIATE - ELIXIR TECHNOLOGIES : Job Details

Job Type Temporary Description The National WWII Museum is seeking a Temporary Shipping Associate to oversee order fulfillment for the Museum's web store, phone orders, and mail-in orders. The Temporary Shipping Associate will also assist the Ecommerce and Wholesale Coordinator with pulling and packing of wholesale orders. Requirements

• Daily printing of web orders and corresponding pick tickets.
• Daily processing of all mail and phone orders through proper register.
• Daily creation of picking list for warehouse and store locations. Ensuring all transfer documentation is completed at the end of each shift.
• Answer phone orders and record all order information accurately on proper form.
• Collect merchandise purchased in store to be shipped to customers and drop-off any store pick-up orders daily.
• Securely package and label all orders and ship via UPS, USPS, or other acceptable carrier, maintaining proper receipts and documentation either electronically or by hard-copy.
• Maintain adequate stock of shipping supplies, notifying Assistant Director of E-Commerce and Warehouse Operations of supply needs, prior to an out-of-stock situation.
• Sync shipping software and release orders at end of each day to ensure customer communication of tracking data and payment capture.
• Assist with prepping merchandise and laying out operational plans for off-site events. Staff events as needed and assist with post-event breakdown.
• Securely package and label shipments for Museum departments as needed, communicating tracking and shipment costs back to each department.
• Recommend procedures for improving the security and efficiency of shipping operations.
• Develop a working relationship with the store management and staff, in an effort to insure maximum customer service.
• Ensure shipping area is neat, clean, and organized at all times.
• Assist in physical inventories and cycle counts as directed.
• Follow established rules, regulations, and dress code requirements.
• Learn all aspects of cash register and store operations to be able to assist in stores as needed.
• Must be familiar and compliant with all Financial Policies and Procedures that impact retail operations.
• Undertake other duties and special projects as assigned by the Retail Director.

Qualifications

• Minimum High School Diploma/GED or comparable work history. Some college preferred.
• Able to communicate clearly and pleasantly with customers, supervisors and co-workers.
• Must possess basic mathematical skills and abilities.
• Must be able to learn the Counterpoint system, Ship Station, BigCommerce, and UPS Software.
• Must be able to lift up to 50 pounds on a regular basis.
• Must be able to operate, or learn to operate, equipment necessary to perform the job functions as outlined.
• Must be able to complete tasks within a specified time period.
• Must be willing to learn and follow established policies and procedures.
• Willingness to work overtime during special events or as needed.

The National WWII Museum is an equal opportunity employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process. Interested candidates should apply online at www.nationalww2museum.org/employment.