Tenancy Support & Resettlement Officer - East Lindsey District Council : Job Details

JOB TITLE: Tenancy Support & Resettlement Officer

LOCATION:

SALARY:

A rewarding opportunity has become available to support the Council's Rough Sleeping Intervention Service to reduce rough sleeping within the Borough and make positive changes to lives! This role is fixed term until 31st March 2025 with possible extension dependent on funding.

This role is an integral part of the service providing support to people across the district who are currently rough sleeping as well as helping those recently rehoused from the street to avoid repeat homelessness.

You will build relations with clients to enable them to address their individual needs, as well as with agencies, services, and internal departments, advocating for your client when required to achieve the best outcome for them while adhering to legislation. Therefore, interpersonal skills are key!

You will be required to respond in a timely manner to contact those referred as being homeless and sleeping rough. A flexible approach to working unsociable hours to meet the demands of the role will be required.

We are looking for someone who is passionate about helping vulnerable people through the provision of housing-related support. You will have experience of working within a housing support, rough sleeping, or homelessness prevention environment. An understanding of the reasons why people end up sleeping rough, as well as measures to help resolve such issues, would be advantageous.

This role will cover the Boston Borough area, and therefore a driving licence is required to enable coverage of all areas, especially during the Outreach sessions in early mornings. This is a full-time, front-line face-to-face role and will be based at Boston. The Council has introduced agile working, meaning the officer may also be able to work from other locations outside the office. However, as this is a front-line face-to-face role, this option will be a rare occurrence.

If you feel you have the skills and knowledge that we are looking for and would like to join a proactive team to contribute towards future positive outcomes and achieve our ambition, please apply now!

Interview date: week commencing 28 October 2024

BENEFITS: We offer excellent terms and conditions of employment including:

• Local Government Pension Scheme, 23.6% employer contribution
• Generous annual leave scheme + option to buy more
• Employee Assistance Programme
• Employee Benefits Platform including retail, holiday, and leisure discounts
• Cycle to work scheme*
• Flu Jabs
• Free Eye Test Voucher
• Flexible Working Policy
• Agile Working Policy*
• Long service recognition
• Excellent career progression and training opportunities

*Certain restrictions may apply

We also offer a wide range of family-friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities, and support you in times of difficulty.

ABOUT US: Boston Borough Council, East Lindsey District Council, and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region, and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils, creating the opportunity for colleagues to be involved in new and innovative areas of work.

For further information please see the attached job description and person specification. For an informal chat, please contact Carol Rippin, Team Leader, Rough Sleeping Team, on 075#######8 or Jim Rae, Senior Tenancy Support & Resettlement Officer, on 07379 059657.

The Council is committed to supporting applicants and employees with a disability or long-term health condition and has committed to being a Disability Confident employer.

The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges, as well as the Armed Forces Covenant. In signing these pledges, the Council is affirming its support for colleagues.

The Council is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/in person when suitable candidates apply, which may be prior to the closing date. For this role, we do require the successful applicant to complete a DBS check as part of the onboarding process.

Job Types: Full-time, Fixed term contractContract length: 5 months

Pay: £25,931.00-£29,074.00 per year

Benefits:

• Additional leave
• Company events
• Cycle to work scheme
• Free flu jabs
• Gym membership
• Health & wellbeing programme
• Store discount
• Transport links
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Do you have experience of working within a housing support, rough sleeping, or homelessness prevention environment?

Licence/Certification:

• Driving licence? (preferred)

Work Location: In person

Application deadline: 27/10/2024