TENANT-FACING HOUSING NAVIGATOR - City of New York : Job Details

Job Description

Prevention & Community Support (PCS), in collaboration with our many homelessness prevention partners, provide comprehensive programs to combat the many drivers of homelessness, avoid shelter entry and reentry, and keeping families and individuals stably housed within their community. PCS has oversight and administers around 70 million dollars in Homelessness Prevention Contracts, including our network of Homebase providers and several other community-based organizations providing Homelessness Prevention Services.

The Prevention Community Support is recruiting for two (2) per-diem Community Coordinators to function as Tenant Housing Navigators who will:

- Provide technical assistance and support to HomeBase and other CBO providers; provide support by ensuring compliance with performance standards and positive outcomes and participate in case reviews and audit activities as required.

- Participate in meetings to help formulate new initiatives designed to serve homeless/at-risk families with children and single and adults and make policy recommendations.

- Participate and represent unit in community activities in intra/inter agencies meetings and conferences.

- Conduct site visits and maintain liaison with Homelessness Prevention and Community Support programs and other program related entities.

- Ensure the HomeBase and other CBO Providers establish contact with clients in accordance with program protocol and participate in special projects.

- Respond to request for information/documentation from PCS leadership and homelessness prevention providers.

- Advocate for clients' needs and the effective implementation of the HomeBase and other CBO services and assist in conducting/participating in presentation/orientation/meetings representing PCS.

- Troubleshoot and review of Homebase provider referrals (similar to role HRPU plays in vetting DHS provider referral packages) in order to forward to LOSU for issuance of benefits grants.

- Coordinate the Homebase allocation, assignment, screening, approval, submission, and final Section 8 conversion for 529 City Vouchers and 500 State HCR vouchers.

- Track the 1029 vouchers assigned and screened at each of 16 Homebase sites, facilitate their entry to CAPS and final approval, and ensure that all Homebase cases are sent to the NYCHA portal.

- Coordinate between Homebase and NYCHA, HPD, and HCR regarding any issues or delays with the applications and inspections. Trouble shoot any issues with securing ERAP and HRA arears for to-Stay cases or fees for new moves.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to 1 or 2 above. However, all candidates must have at least one year of experience as described in 1 above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.