Territory Sales Consultant - SOS Roofing : Job Details

Job Title: Territory Sales Consultant

Location: Ithaca, NY

Reports to: Sales Manager

Job Type: Full-time

Job Overview:

The Territory Sales Consultant is responsible for generating new business and maintaining existing client relationships by providing expert advice on roofing products and services. The ideal candidate will have a strong sales background, excellent communication skills, and a desire to succeed in a competitive market. This role involves working closely with customers, understanding their roofing needs, and offering tailored solutions that meet their budget and expectations.

Key Responsibilities:

• Sales and Customer Engagement:

  • Identify potential customers through various channels, including cold calling, networking, referrals, and online leads, and canvassing.
  • Conduct on-site inspections to assess roofing needs and provide accurate, customized estimates.
  • Present and explain roofing products and services to customers, highlighting benefits and addressing any concerns.
  • Close sales by understanding customer needs and effectively negotiating pricing and terms.

• Customer Relationship Management:

  • Build and maintain strong, long-lasting customer relationships through regular follow-ups and exceptional service.
  • Address customer inquiries, provide product information, and resolve issues in a timely manner.
  • Ensure customer satisfaction by coordinating with the project management and installation teams to deliver quality roofing solutions.

• Product Knowledge and Expertise:

  • Stay updated on the latest roofing products, materials, and industry trends.
  • Provide customers with knowledgeable advice on product options, including material types, warranties, and installation processes.
  • Attend training sessions and company meetings to continuously improve product knowledge and sales techniques.

• Documentation and Reporting:

  • Prepare detailed sales proposals and contracts for customers.
  • Use CRM software to track sales activities, customer interactions, and follow-ups.
  • Report sales performance, customer feedback, and market trends to the Sales Manager.

• Collaboration:

  • Work closely with the sales team to share insights, strategies, and best practices.
  • Partner with the marketing team to support local advertising campaigns and promotional events.
  • Collaborate with the operations team to ensure the timely and efficient completion of roofing projects.

Qualifications:

• Education: High school diploma or equivalent required; a college degree in Business, Marketing, or a related field is a plus.
• Experience:
  • 1-3 years of sales experience, preferably in the roofing or construction industry.
  • Experience in customer service or account management is beneficial.
• Skills:
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to build rapport quickly with customers and understand their needs.
  • Proficiency in CRM software and basic computer applications (e.g., Microsoft Office).
  • Knowledge of roofing products and services is a plus but not required (training will be provided).
• Attributes:
  • Highly motivated and results-oriented with a passion for sales.
  • Ability to work independently and manage time effectively.
  • Attention to detail and a commitment to delivering high-quality customer service.
  • Willingness to learn and adapt to a fast-paced, dynamic industry.

Compensation:

• Paid training
• Commission structure based on total gross sales
• Fuel reimbursement
• Paid time off