Test Center Program Assistant (Multiple Open Positions) - UNIVERSITY OF ARKANSAS SYSTEM : Job Details

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Closing Date:

01/17/2025

Type of Position:

Clerical

Workstudy Position:

No

Job Type:

Temporary (Fixed Term)

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.###.####.

Department:

Testing Services

Department's Website:

Summary of Job Duties:

The Extra Help Assistant is responsible for providing unskilled, semi-skilled labor or performing basic office tasks in a state agency or institution. This position is governed by state and federal laws and agency policy.

Please note that program assistants may be asked to work or assist in other areas as needed and complete other duties as assigned. Applicants must possess the ability to work in a fast-paced, high traffic environment and demonstrate attention to detail.

Duties in the Test Center may include, but are not limited to:

* Proctoring tests

* Answering phones

* Assisting with the check-in /check-out process

* Scanning completed exams

* Maintaining a regular cleaning schedule

Regular, reliable, and non-disruptive attendance is an essential job duty. Also, the ability to create and maintain collegial, harmonious working relationships with others and work one-on-one with students.

Qualifications:

Minimum Qualifications:

* High school diploma or equivalent

* Excellent written and verbal comprehension and communication skills with the English language, as evidenced in application materials

* Proven attention to detail as evidenced in application materials

* Must be available to work 10-20 hours between 8:00am and 7:00pm with extended hours during finals week

Preferred Qualifications:

* Current University of Arkansas student

* Customer service experience

* Experience with databases or other specialized software

Knowledge, Skills and Abilities (KSAs):

* Ability to work with a diverse population

* Ability to work in a fast-paced, high traffic environment

Additional Information:

Graduate students are subject to background checks.

Salary Information:

$14.00-$15.50

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Jacob London, Director of Testing Services, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Standing, Talking, Walking

Occasional Physical Activity:

N/A

Benefits Eligible:

No