Testing Specialist - Community College Of Aurora : Job Details

Salary: $50,968.00 Annually Location : 16000 East CentreTech Parkway Aurora, CO Job Type: Full-Time Job Number: 231134 Division: Student Services Opening Date: 11/04/2024 Closing Date: Continuous NOTE: THE COLLEGE IS SEEKING TO FILL TWO FULL TIME TESTING SPECIALIST POSITIONS.POSITION SUMMARY The Testing Specialist supports the Testing Center Supervisor in the management of all functions at the college's testing centers; CentreTech, Lowry, and Buckley Space Force Base. The testing centers offer many testing services including placement testing (including English and Math Questionnaires), CLEP, DSST, Pearson VUE, Meazure Learning, National Testing Network (NTN), National Center for Competency Tests (NCCT), HiSET, Prior Leaming Assessment (PLA) Exams, Kryterian, Spanish Placement Test, class tests at select locations, and outside/3rd party proctoring. The Testing Specialist will perform and oversee the main functions in the Testing Centers, which includes: test administration, office management, supervision of work-study and part-time staff, and maintaining community partnerships. The ideal candidate will have strong organizational skills, time management, customer service experience, and an attention to detail. The candidate must possess excellent interpersonal and teamwork skills. OVERVIEW OF CCA The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds. More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population. DUTIES & RESPONSIBILITIES:Testing Functions

• Administer all tests offered by the Testing Center. This includes, but is not limited to: CLEP, DSST, Pearson VUE, Meazure Learning, National Testing Network (NTN), National Center for Competency Tests (NCCT), HiSET, Prior Leaming Assessment (PLA) Exams, Kryterian, Spanish Placement Test, class tests (at select locations), and outside/3rd party proctoring.
• Must acquire testing administrator and proctor eligibility within first month of employment and must remain eligible for current and future tests throughout employment at CCA.
• Evaluate and process English and Math Questionnaires to determine students' English and Math placements.
• Troubleshoot technical issues related to computer-based testing and work with IT support teams to resolve issues as they arise.
• Occasionally proctor at Buckley Space Force Base for CLEP and DSST exams.
• Assists with data analysis of measuring outcomes related to the English and Math placement forms.
• Assist the Testing Center Supervisor with scheduling and/or presenting test related information to internal and external partners

Office Management

• Maintain Testing Center schedule and ensure coverage, special testing sessions, and increase coverage for peak periods.
• Assist in updating the department's published information to provide effective communication to students, faculty, staff, and community members, regarding services. This includes the CCA Testing Center webpage, placement study guides, department email, voicemail, and business cards.
• Monitor and track office supply usage and order supplies when needed, research/maintain testing software ( e.g. LanSchool), create/maintain physical file structure and the shared CCA Testing drive

Accountability and Integrity

• Train staff and ensure they remain vigilant and pay close attention to cheating or preventing cheating.
• Ensure a quiet atmosphere appropriate for testing is maintained in all locations of the Testing Center, including remote/virtual testing environments.
• Document and present any cases of cheating or test-taker dishonesty according to Testing Center policies and the CCA Student Code of Conduct.
• Verify test scores upload into Banner, by end of day, and ensure any discrepancies are corrected

Supervision & Training

• Train and supervise work-study and part-time staff to ensure policies and procedures are upheld during test administrations.
• Coach and provide feedback to work-study and part-time staff on a regular basis. Inform the Testing Center Supervisor of any performance issues or regarding exceptional performance.
• Model best practices for inclusion, equity, and diversity

REQUIRED QUALIFICATIONS:

• Associate' s degree or professional/technical experience ( or other related experience) may substitute for the degree on a year basis, but does not count towards the required years of experience.
• Minimum of one-two years of experience in a customer facing role.
• Demonstrated ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities.
• Demonstrated ability to provide excellent customer service with little supervision.

PREFERRED QUALIFICATIONS:

• Proficiency in Spanish (primarily verbal)
• Experience in administering and proctoring academic and certification tests
• Experience working in a community college

Knowledge, Skills, and Abilities

• Ability to work effectively with students, faculty, staff and community members of diverse backgrounds.
• Ability to work a flexible schedule including occasional nights and weekends
• Ability to drive between campuses as needed
• Ability to be self-motivated
• Excellent written, oral, and interpersonal communication skills
• Demonstrated knowledge of Microsoft Word, Publisher, PowerPoint, Excel and Outlook
• Bilingual

SUPPLEMENTAL INFORMATIONSalary Range: Anticipated starting salary range: $50,968.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent , including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave. Deadline to Submit Application Material: An initial review of applications will begin on Tuesday, November 19, 2024 and continue until the position is filled. Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to upon offer of employment. If you have questions regarding this position, please contact us at By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law. Application ChecklistComplete Applications must include the following documents:

• A complete online application
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
• A current resume uploaded as an attachment to your online application
• Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your listed references without first providing notice to you as a candidate prior to beginning the reference check-process.
• If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
• For any questions or technical issues please contact

Notice to all Applicants:

• in the United States must be produced within three (3) days of hire.
• Direct deposit of payroll is a condition of employment.
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the
• Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at (303) ###-#### or e-mail at [email protected].

Colorado Residency Requirement: Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact with any questions. Community College of Aurora Inclusive Excellence Statement: CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement. Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence. We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies. Welcoming, Respectful, Inclusive - Together, we are CCA.The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses. ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Erica Hines at (303) ###-#### or [email protected] least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date. Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at303) ###-#### or [email protected]. Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) ###-#### or e-mail at [email protected]. 01 Are you a current employee?

• Yes
• No

02 Have ever worked for Colorado Community College Systems (CCCS)?

• Yes
• No

Required Question