Overview:
Community Relations & Employee Engagement team is seeking a part-time, highly analytical, and detail-oriented professional to join their team as a Ticket Distribution and Analytics Specialist. In this role, you will be responsible for optimizing ticket distribution strategies and leveraging analytics to enhance overall performance. The ideal candidate will have a strong background in data analysis and Excel, excellent problem-solving skills and attention to detail, and effective communication and collaboration skills.
Responsibilities:
Ticket Distribution:- Distribute and track usage of Company Houston-Area tickets including but not limited to the Houston Livestock Show and Rodeo, and Houston Astros.
- Assist in the distribution and tracking of tickets for region-specific tickets including but not limited to the Colorado Rockies, and Midland Rockhounds.
- Develop and implement effective strategies for ticket distribution to maximize employee engagement and attendance.
- Analyze historical data to identify trends and make data-driven recommendations for future distribution plans.
- Collaborate with team members and employees to ensure seamless distribution and timely communication.
Data Analysis:- Utilize data analysis tools to assess the effectiveness of ticketing initiatives.
- Generate reports and dashboards to provide/present insights into employee engagement, ticket utilization, and costs.
- Identify areas for improvement and recommend actionable solutions based on data analysis.
Work hours are dependent on the season and ticketing events throughout the year. This is not anticipated to be a full-time role (e.g. this role is not expected to be a 9-hour workday each day). Role will work primarily M-F, but must be available on evenings and weekends, dependent on the ticketing event schedules. Must be able to work from home if needed.
Qualifications:
- Proven experience in ticketing, event management, or a related industry preferred.
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
- Excellent problem-solving abilities and attention to detail.
- Effective communication and collaboration skills.
- Knowledge of ticketing platforms and systems is a plus.
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