Ticket Operations Associate - Aeg : Job Details

WHO ARE THE ERIE SEAWOLVES?The Erie SeaWolves are the Double-A affiliate of the Detroit Tigers and the 2023 & 2024 Eastern League Champions.The team is owned and operated by At Bat Group, LLC.Over 300 SeaWolves have played Major League Baseball including Justin Verlander, Tarik Skubal, Nick Castellanos, Eugenio Suarez, Curtis Granderson, and Riley Greene.Erie is located in northwest Pennsylvania, conveniently between Cleveland, Pittsburgh and Buffalo.The SeaWolves play their home games at UPMC Park, just 10 blocks from Lake Erie.Since 2019, over $17 million in stadium upgrades have been introduced including a 1,550 sq. ft. team store, a 175-guest stadium club, two Daktronics LED video displays, and renovated suites, restrooms, concession stands, clubhouses, offices, and party spaces.The SeaWolves have earned several local and industry awards for promotional and operational excellence, including 2021 Minor League Baseball Promotion of the Year.WHAT IS THE OPPORTUNITY?The SeaWolves are looking for a confident, dedicated, and detail-oriented student who is interested in earning credit hours by completing a seasonal learning opportunity in ticket operations, sales, and customer service.The Ticket Operations Associate will have the opportunity to communicate with customers, gain experience with a ticketing platform and CRM system, and learn about sales fulfillment, game day procedures, box office management, and guest service.All college majors are welcome to apply. This opportunity will begin on March 3, 2025. Schedule flexibility is available during the spring semester.HOURSMinor League Baseball can be a fun and rewarding career path, but it requires dedication and flexibility as event schedules dictate the team's hours of operation:March 3-August 31, 2025:

• Game Days: Report time (varies based on game time) until 30 minutes after the game.
• Non-Game Days: 12:00-5:00p (Monday-Friday); flexible hours may be available.
• Some exceptions may apply.

COMPENSATION$1,200/month (prorated during partial months)Job Questions:

Are you available to start an internship on March 3, 2025?

Do you have any prior sales or customer service experience?If yes, please provide details.