TikTok Shop - Supply Chain and Logistics PMO - Tik Tok : Job Details

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. TikTok Shops Supply Chain & Logistics is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. Responsibilities: Program Management - Lead strategic initiatives focused on fulfillment and warehouse operations across multiple business units within TikTok. - Oversee the entire product life cycle, from strategic planning through to tactical execution, working closely with key internal and external stakeholders to deliver on objectives. - Facilitate regular meetings with relevant teams to ensure alignment on business priorities and track progress on Key Performance Indicators. Target Management and Solution Delivery - Possess a deep understanding of operational and performance KPIs, OKRs, and success metrics essential for driving operational improvements. Identify opportunities for process optimization, cost reductions, and enhanced operational efficiency. - Design and implement comprehensive strategies and solutions aimed at optimizing warehouse operations, reducing costs, and improving seller and customer satisfaction. Qualifications Minimum Qualifications: - Bachelor's degree in Business, Supply Chain Management, Information Systems Management or relevant fields. - 3+ years of working experience in fulfillment or warehouse - 3+ years of experience with program management or project management - Fluent in both English and Mandarin as to work with XFN teams in China Preferred Qualifications: - Master's degree in Logistics, Business Administration, or Supply Chain Management. - Experience in developing training programs and operational guidelines for logistics teams. - Advanced skills in risk management and strategic planning within transportation contexts. - Experience managing programs across cross functional teams, building processes and coordinating release schedules Travel Required: Occasional travel may be required based on operational needs. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at