Title Specialist - American Credit Acceptance : Job Details

Summary/Objective Title Specialists handle information regarding motor vehicle registration and processes legal and other state-required documents. Employee processes incoming and outbound titles in an efficient and accurate manner. This candidate must be administratively adept and organized with handling files and maintaining documents. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times. This role operates fully onsite in our Spartanburg, SC office.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Maintain and develop knowledge of State laws and regulations as related to vehicle tag and title practicesVerify accuracy of title and lien documents received (Vehicle Identification Number, Registered Owner Name(s), Lien Holder Name/Address, Vehicle Description and Odometer ReadingEnters alphabetic, numeric, or symbolic data from source documents into computer, using keyboard or scanner and following format displayed on screenAbility to process data into our system and onto state agency forms for processing a repossession title.Researching and responding to title questions, problems or errorsMaintains a professional appearance and maintains all working area conditions and equipment to ensure they are within standards for cleanliness, proper maintenance and safetyShares ideas and best practices to drive efficienciesAbility to prioritize work and meet deadlinesKnowledgeable with Word, Excel, Adobe Reader and other Microsoft Products.Other duties as assignedQualificationsHigh School Diploma or GEDPrevious experience at a car dealership, auction or title agency is preferredAdept at navigating various computer applicationsStrong work ethic and willingness to learnAbility to work independently and in a team environmentStrong customer service and communication skills both written and verbalProven ability to multi-taskStrong attention to detailAbility to deal tactfully with the public and co-workersMust be able to perform basic mathematical computationsSupervisory ResponsibilityThis position has no supervisory responsibilities.Work Environment and Physical DemandsThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday 8 a.m. to 5 p.m. or 12 pm to 9 pm with occasional weekends.TravelNo travel is expected for this position.

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As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.

EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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