TMS Coordinator & Technician - Kind Health Group : Job Details

TMS Coordinator & Technician - Kind TMS

Are you passionate about being part of an innovative medical practice? If so, we invite you to apply for the role of TMS Coordinator & Technician.

Kind TMS is an industry leader in mental health care, pioneering innovative treatments such as Transcranial Magnetic Stimulation (TMS) therapy. We are committed to providing compassionate care, transforming lives, and delivering evidence-based solutions for individuals facing depression, anxiety, and other mental health conditions.

Join our dynamic team to be part of a supportive environment dedicated to making a meaningful impact on mental health care.

Position Overview:

The TMS Coordinator & Technician works under the supervision of a physician to deliver high-quality patient care, combining clinical expertise with administrative responsibilities. This role is vital in ensuring a smooth, safe, and positive experience for patients undergoing TMS therapy, from initial consultations to the completion of treatment.

Key Responsibilities:

TMS Treatment & Patient Care:

• Administer TMS treatments using state-of-the-art equipment, ensuring adherence to established protocols.
• Monitor and address patient comfort and safety during sessions, mitigating side effects as necessary.
• Educate patients and their families about TMS therapy, answering questions and addressing concerns.
• Perform intake assessments, including administering standardized psychiatric questionnaires to evaluate symptoms.
• Document daily treatment notes in electronic health records (EHR) and ensure all patient files are accurate, complete, and up-to-date.
• Communicate patient progress and any concerns during weekly rounds and treatment team meetings.

Administrative Functions:

• Manage patient intake processes, including collecting required documentation and entering information into the system.
• Schedule and coordinate patient appointments, including follow-ups and maintenance sessions.
• Serve as the primary point of contact for patients, addressing general inquiries, service questions, and billing concerns.
• Process referrals and collaborate with insurance companies on prior authorizations and documentation needs.
• Maintain accurate financial records, process payments, and assist with patient billing account issues.

Equipment Management & Collaboration:

• Assist in maintaining and calibrating TMS equipment, ensuring optimal functionality and safety.
• Coordinate with the Lead TMS Technician and TMS Coordinator on equipment quality control and necessary repairs.
• Stay informed about advancements in TMS technology and participate in professional training and development.
• Support clinical research initiatives by collecting data and contributing to the ongoing improvement of TMS services.

Patient Advocacy & Support:

• Provide a welcoming, empathetic environment for patients, ensuring they feel supported throughout their treatment journey.
• Advocate for patient needs and coordinate care with other healthcare team members.

Qualifications:

Education:

• Bachelor's Degree preferred.

Experience:

• Previous TMS experience required.
• Additional experience in a healthcare setting, mental health services, or medical office preferred.
• Familiarity with basic medical terminology, EHR systems, and clinical documentation is required.

Skills:

• Exceptional interpersonal and communication skills to effectively interact with patients, families, and healthcare professionals.
• Ability to prioritize tasks, manage multiple responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in taking vital signs, managing patient flow, and documenting medical information accurately.
• Competence in handling basic administrative duties, such as scheduling, billing, and processing insurance paperwork.

Key Competencies:

• Strong organizational and time-management skills to ensure efficient clinic operations.
• Ability to work collaboratively within a multidisciplinary team to provide holistic patient care.
• Technological proficiency, including the use of EHR systems, medical office software, and standard clinical equipment.
• Commitment to patient confidentiality and adherence to all local, state, and federal regulations.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• A supportive, collaborative work environment dedicated to innovation and excellence in patient care

Application Process:

If you're passionate about making a difference in mental health care and are ready to join a dedicated team, we'd love to hear from you! Please submit your resume and cover letter to [email protected] detailing your qualifications and interest in the TMS Coordinator & Technician position.

Job Type: Full-time

Pay: From $22.75 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Patient care: 1 year (Required)
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person