Training & Education Manager | Plano, TX – Onsite - ADEPT HRM Solutions : Job Details

Job Summary

The Training & Education Manager is responsible for the design, development, and implementation of internal and external training programs. This role involves planning and scheduling training sessions, selecting appropriate training methods, and leading these sessions to ensure employees are well-equipped with the necessary knowledge and skills. This role also involves developing continuing educational content for key external constituents, including dermatology residents and estheticians.

Key responsibilities include determining current and future training needs, improving training materials, and selecting and implementing a cost-effective Learning Management System (LMS) to store training and evaluation materials. The Training & Education Manager will develop a “Critical to Know” internal curriculum that includes learning modules on company history, dermatology and esthetics market overviews, product features and benefits, competitive positioning, and essential tools and technologies used in Sales and Customer Service. This role is pivotal in fostering a knowledgeable and skilled workforce, contributing to the overall success and growth of the company. The Training & Education Manager will also be responsible for developing curricula for external uses, such as chemical peel training program for dermatologists and dermatology residents as well as educational content that can fulfill continuing education requirements for the Company's licensed esthetician customer base.

The ideal candidate will have a strong background in training and development, excellent organizational skills, and the ability to communicate effectively with diverse teams.

Supervisory Responsibilities

NA

Duties and Responsibilities

• Select, implement and utilize a Learning Management System to coordinate internal training sessions.
• Manage, design, develop, coordinate and conduct internal training programs, including onboarding of new hires.
• Regularly evaluate the effectiveness of internal training programs through feedback and performance metrics and make necessary adjustments to improve outcomes.
• Facilitate learning through a variety of delivery methods, including classroom instruction, virtual training, on-the-job coaching, etc.
• Prepare and distribute training aids, instructional material handouts, evaluation forms and visual aids.
• Maintain records of employee participation in training and professional development programs to ensure standard procedures are being followed.
• Collaborate with Managers to identify training needs and map out development plans for teams and individuals that align with Company goals and address specific departmental needs.
• Stay informed about industry trends and best practices in training and development to continuously enhance the training programs.
• Develop curricula and educational content for external uses to strengthen relationships with the Company's key customer groups.



Education and Experience

· Bachelor's degree in education, human resources management, instructional design or organizational development preferred

· Minimum 3-years of experience in training and development

Required Skills and Abilities

· Exhibits a professional, confident, and outgoing demeanor

· Demonstrates strong organizational and time management skills

· Demonstrates expert proficiency with Microsoft Office Suite

· Possesses excellent written and oral communication skills

· Communicates clearly and effectively

· Possesses knowledge of basic training and teaching methodology

· Works well with a team

· Adequate knowledge of best practices in creating instructional materials

· Exhibits strong listening skills

· Experience with Learning Management Systems.

· Is willing and able to travel locally or nationally to support company training efforts

· Demonstrates ability to think creatively.

About Delasco

Delasco started in 1980 by a dermatologist for dermatologists and has been creating solutions for over 30 years. With customers from over 81 countries around the world, Delasco is a trusted expert to healthcare providers. We manufacture and distribute specialty dermatology products, instruments, and equipment. Our in-house chemicals are used for continuing education and preferred by industry-leading dermatologists and plastic surgeons.

Delasco is a growing company that offers a great team-oriented and collaborative culture. In addition to that, a competitive pay and excellent benefits package! Delasco is an Equal Opportunity Employer.