Trainmaster - Metra : Job Details

The Transportation Department is responsible for providing safe, efficient, and dependable transportation to commuters on all Metra-operated lines: Milwaukee North and West, Rock Island, Metra Electric, South West Service, North Central Service and Heritage Corridor and those lines operating under purchase of service agreements: BNSF and Union Pacific. In addition to all employees directly involved in providing train service, the Transportation Department also oversees the Rules Department, Dispatching Office, Crew Management Center, Station Services, Customer Service, Ticket Services and GPS Center. The department is staffed by nearly 900 Transportation employees who are often referred to as the face of Metra. Reporting directly to the Director, Suburban Operations, Rock Island District, the Trainmaster will supervise the train and engine crews to ensure compliance with federal regulations, operating and safety rules, and optimum customer service. Work with local authorities and Metra...Trainmaster, Transportation, Operations, Customer Service