Transfer Operations Associate - m1 : Job Details

Who We Are

M1 Finance has created a personal wealth-building platform made for the modern era, uniting personal perspective and automated ease. We seamlessly combine free investing, low cost borrowing and digital checking all in one intuitive, automated Finance Super App, and we're driven by a mission to empower personal financial well-being. We believe that financial well-being is fundamental to overall well-being, and we strive to deliver products that are simpler, smarter, and stronger than those created by our staid, boring, entrenched, slow-moving competitors in the personal finance industry.

Our clients have already trusted us with over $10 billion of assets, we're currently helping hundreds of thousands of people grow and manage their wealth with our industry-leading automation and tools, and we're adding thousands of new clients every day.

We're looking for passionate people who want to improve and build on what we've created and take responsibility to help others build something meaningful and sustainable for their futures.

We mean it when we say, “M1 is yours to build.”

If this sounds interesting to you, we'd love to have you read on.

Our Values

Our team embodies our eight core principles and if these principles speak to you – we'd love to talk with you.

• Mission Driven: We will passionately apply ourselves to deliver immense value to our customers, knowing if they succeed, so too will the company.
• Extreme Ownership: We think and act like owners. Our focus is on building long-term value, not scoring short-term marks. We own everything in our domain, including the outcome and everything that affects it.
• Boldness: We want to do things of consequence. Make a difference. We would rather fail at something meaningful than succeed at something trivial.
• Bias for action: The best way to make progress is to act.
• Economical: Efficiency is important, and we consider both the costs and benefits of our actions.
• Team-oriented: In working together, we maintain a low ego, make everyone feel welcome, assume good intent, trust one another, and seek out different perspectives. We empower our teammates to be at their best.
• Challenged, but not overwhelmed: We are curious people who always want to grow. Growth happens outside our comfort zone. We achieve our potential through consistent, manageable growth.
• Integrity: We do the right thing. When we make mistakes, we own and correct them. We would be proud of our actions are shared with our family, friends, and strangers. Everyone can count on us to act according to our values, beliefs, and principles we state we hold. This trust must never be broken.

Position Overview

We're looking for a motivated operations professional who has experience managing ACATs and non ACATs transfers requests, wires and checks processing, as well as researching and resolving escalations for a self-clearing broker. This position will focus on owning, optimizing, and executing Invest transfers and banking related processes, tasks and projects with exposure to cross-domain functionalities and collaboration. The ability to review and interpret DTCC ACATs and CBRS reports, meet strict intra-day deadlines problem solve, and communicate clearly and concisely is essential. A licensed Series 99 representative or comparable FINRA licensee with knowledge of regulatory requirements is also a plus. The successful candidate in this role will possess a genuine enthusiasm for investment operations and enjoy using technology to execute creative solutions.

Key Responsibilities

• Monitor DTCC ACATS system to complete transfer of customer securities within regulatory guidelines and department SLA's.
• Take ownership of critical transfers and banking domain tasks such as Intercom tickets management and processing, wire and checks processing, contra communication management and etc.
• Troubleshoot, manage, and resolve account transfers and banking related issues and escalations from customers, internal and external stakeholders.
• Design and execute small to medium domain projects and partner with domain owners and managers on cross functional projects.
• Assist in supervising operational tasks to ensure consistency of service quality and reduce financial and regulatory risks.
• Assist in establishing and maintaining procedures for training and reference of all functions under self-clearing and settlement.
• Continually cross-train and be adaptable to provide additional support to the team during times of high volume or short staffing.
• Other assigned tasks based on various business needs within Invest Operations.

Qualifications

• Bachelor's degree in Finance, Economics, or Business is preferred.
• 2+ years of experience with DTCC ACATs system, CBRS system, self-clearing and settlement (DTC, NSCC).
• Attention to detail, proven organizational, communication, problem solving, and time management skills.
• Analytical, metrics and data-driven mindset.
• Experience with Intercom ticketing System, Inteliclear system, and SQL, a plus.
• Ability to successfully manage multiple concurrent objectives, assignments, and deadlines, while achieving expected results.
• Fast learning team player who enjoys collaborating and will take the initiative to comprehend and own tasks.
• Series 99 or comparable FINRA licensing required or expectation to study and pass exam soon after hire.

Benefits

· Unlimited PTO

· Comprehensive health, dental, vision, disability, and life insurance

· Stock options for all employees

· Retirement benefit with employer match

Please submit resumes to [email protected].