Job Location : Hagerstown,MD, USA
Job title: Transportation Specialist
Location: Hagerstown, MD (21740)
Duration: 12+ Months
Notes:
· Possible Daily Overtime and Possible Saturday Work
· 1st Shift, Monday - Friday, 6:00am - 2:30pm
· 2nd Shift, Monday - Friday, 3:00pm - 11:30pm
Summary:
· As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, load tracking for all modes of transportation and freight pay resolution.
· If you're excited by the prospect of working for a global company, we have the opportunity for you to grow with us.
Day to day responsibilities:
· Schedule delivery appointments
· Conduct freight tendering/carrier selection (with use of routing guide)
· Monitor carrier performance/compliance issues
· Perform data entry and track-and-trace duties
· Provide freight pay and claims resolution
Requirements:
· 1 year of experience working in an administrative / clerical position
· High school diploma or equivalent
· Ability to understand the perspective of several sides of the issue to achieve resolution, including carrier, supplier, freight pay, internal customer, etc.
· Solid attention to detail with the ability to multitask
· Excellent customer service, written and verbal communication skills
· Experience in freight pay resolution
· Understanding of transportation modes and rate structures for Supply Chain
· Proficiency in Microsoft Office (Word, Excel and Outlook)