JOB SUMMARYThis is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of Transportation (DOT).RESPONSIBILITIES
- Gather, organize and process driver daily paperwork, logs, manifest, vehicle inspection, etc.
- Answer phones, route calls and take messages.
- Research operation challenges, order supplies, liaison between office and operations
- Respond to delivery associate issues and provide support for a resolution.
- Process inbound freight paperwork weekly.
- Primary contact for any inbound freight issues.
- Run daily reports for operations supervisors (i.e. observations, vehicle tracking, etc.)
- Perform all other tasks as assigned by supervision or management.
QUALIFICATIONSEducation
- High school diploma or GED required.
Experience
- 2 years of prior customer service experience preferred.
- 2 years' distribution/transportation experience in a high volume, route delivery operation preferred.
Certificates, Licenses, and Registrations
- Valid driver's license with a driving record that meets the company's insurability standards.
Professional Skills
- Strong leadership, analytical and motivational skills.
- Knowledge of D.O.T. regulations.
- Proficient written and verbal communication skills.
- Expertise in Windows operating system and utilizing Excel and Word.
- Understanding of Manpower scheduling.
Physical DemandThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear.
- The employee may have to lift up to 40 pounds.
- Specific vision abilities that may be required by this job include close vision and distance vision.