Transportation Coordinator - HealthRIGHT 360 : Job Details

Tuesday, September 24, 2024

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview

This is a union position.

The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reentry and recovery housing throughout the program area to assist participants with reentry and recovery resources.

The Transportation Coordinator will oversee and coordinate transportation services with CDCR referrals from in-prison programs, SATs, Reentry Hubs, Reentry and Revocation Courts, and other locations as requested by CDCR. Schedule relay services with other STOP Program Areas, develop Transportation Plans, oversee vehicle maintenance, and enter transport information into the database. Coordinates transportation services and/or drives participants from CDCR institutions, County Jails, Parole Offices, local depots, and other locations such as assisting current participants with transportation to scheduled appointments pertaining to their reentry efforts as requested by the STOP 6 Placement Coordinator. Provides support in all areas related to vehicle records and maintenance.

Key Responsibilities

Transportation Responsibilities: Coordinates transportation of participants. As needed, safely transport participants in a company-provided vehicle following all applicable federal and state driving laws. Always maintains appropriate staff/participant boundaries.

Vehicle Maintenance Responsibilities: Responsible for ensuring routine vehicle maintenance including inspections, interior and exterior cleaning, and pumping gas. Maintains all such documentation. Enters transportation activities in the company database, files related paperwork, maintains, and prepares vehicle usage reports and logs. Maintains and reconciles invoicing and backup documentation for transportation services. Maintains accurate vehicle documentation with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

Transportation Coordination Responsibilities: Maintain transportation board, assign runs to STOP drivers, review board to ensure drivers are confirming runs with both releasing and receiving entities, coordinate pick-ups with transitional staff from releasing institutions (SAT, County, CBP's). Review client profiles to identify potential difficulties impeding transportation (medical, disability, psychiatric) and assign appropriate driver/vehicle. Communicate issues affecting the ability of transporting clients to immediate supervisor. Must be available for possible evening and weekend shifts.

Database Management Responsibilities: Creates, opens, updates, closes and archives client files in accordance with department procedures. Assists in establishing and maintaining effective and efficient records management systems. Ensures participant files meet contractual compliance. Maintains and complies with confidentiality requirements. Oversees data entry into various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Conducts file compliance and reconciliation.

Administrative Responsibilities: Keeps track of received data and source documents. Prepares and sorts source documents and identifies and interprets data to be entered. Performs general clerical duties such as typing, answering phones, filing, etc. Processes various forms. Generates reports and responds to inquiries regarding entered data as requested. Attends required training and meetings. Communicates with California Department of Corrections and Rehabilitation (CDCR) personnel. Maintains project documents and records. Submits reports to Program Manager. Conducts ongoing communication with a large network of subcontractors serving the population.

Placement Responsibilities: Assesses, schedules, and coordinates placements of project referrals into appropriate community placements. Coordinates transportation with Dispatcher. Matches inmates to the appropriate level of care within a network of sub-contracted community-based providers. Screens paperwork for possible obstacles to treatment provision. Receives transitional plans from CDCR and County institutions. Conducts daily communication with Parole Agents. Conducts presentations to community agencies to increase the pool of referrals. Identifies community capacity needs. Revises and submits placement requests.

Incident Reporting Responsibilities: Ensures the accuracy, confidentiality, and timeliness of all incident reports submitted. Contacts CBPs to request timely and sufficient reports. Reports urgent incidents to supervisor and revises and submits individual incident reports to DRP daily, resubmits reports with updates as needed. Contacts AOR for additional information as needed. Maintains and updates incident report tracking spreadsheet in an effort to ensure that all reports have been received. Conducts presentations to community agencies and for the purpose of technically assisting CBP staff. Attends required training and meetings and assists in training of new hires. Serves as a Placement Coordinator on an as-needed basis.

And other duties as assigned.

Education and Knowledge, Skills and Abilities

Education and Experience Required:

• High School Diploma or equivalent
• Ability to clear and maintain agency vehicle insurance coverage
• Professional driving experience
• Class B license

Background Clearance Required:

• Must undergo a background investigation and criminal records check to obtain clearance
• Must be able to satisfy requirements for security clearances
• Must not be on active parole or probation

Knowledge Required:

• Clear understanding of appropriate staff/client boundaries
• Knowledge of transportation equipment for physically disabled
• Knowledge of vehicle safety and maintenance
• Culturally competent and able to work with a diverse population
• Proficiency with Microsoft Office applications, specifically Word Outlook and internet applications

Skills and Abilities Required:

• Professionalism, punctuality, flexibility, and reliability are imperative
• Excellent verbal, written, and interpersonal skills
• Integrity to handle sensitive information in a confidential manner
• Action oriented
• Strong problem-solving skills
• Excellent organization skills and ability to multitask and juggle multiple priorities
• Outstanding ability to follow-through with tasks
• Ability to work cooperatively and effectively as part of an interdisciplinary team and independently assume responsibility
• Strong initiative and enthusiasm and willingness to pitch in whenever needed
• Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
• Able to work within a frequently changing project scope while maintaining overall direction and structured priorities
• Ability to read and interpret maps
• Knowledge of co-occurring disorders and trauma-informed treatment
• Knowledge of clinical documentation (treatment plans, progress notes, etc.)
• Experience working with criminal justice population

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

We will consider for employment qualified applicants with arrest and conviction records.