Travel Agent - System One : Job Details

System One is working with a well-established company that is seeking an experienced Corporate Travel Agent to join their team. This position requires a detail-oriented individual with excellent reservation experience, exceptional customer service skills, and proficiency in operating Sabre GDS software. Additionally, candidates must possess a basic understanding of AIMS (Airline Inventory Management System) and HOTAC (Hotel and Accommodation) modules. This role is fully onsite. The working hours are Friday through Monday 4am-2pm. Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Responsibilities: Utilize Sabre GDS software to book flights, hotels, cars, and other travel reservations for corporate clients Provide exemplary customer service by actively listening to clients' needs, resolving issues, and ensuring a seamless travel experience Monitor and manage travel policies, ensuring compliance with company guidelines and budget constraints Collaborate with travel vendors to negotiate contracts and secure the best deals on behalf of clients Stay updated with industry trends, travel regulations, and new destinations to offer informed recommendations Maintain accurate records of travel bookings, expenses, and client communications Assist with itinerary changes, cancellations, schedule modifications, and emergency situations Requirements: Minimum 2 years of experience as a travel agent or administrative position Proficient in using Sabre GDS software to handle flight, hotel, and rental car reservations preferred but not required Strong customer service and problem-solving skills, with the ability to resolve issues efficiently Proficient in Excel Comfortable working with AIMS and HOTAC modules for airline inventory management and hotel accommodations Excellent verbal and written communication skills Organized, detail-oriented, and able to manage multiple tasks simultaneously Must pass a comprehensive background check, including a 10-year history verification and a FAA-mandated fingerprint criminal history records check Compensation: $15 - $17.20 per hour depending on experience