Travel Manager - LEO Events : Job Details

Position Summary:

LEO Events is looking for a highly skilled and detail-oriented Travel Manager to join our team. This role will support the Meeting Services department by overseeing and managing travel logistics for external clients and internal needs. Collaborating across departments, this position ensures seamless travel experiences for clients, their attendees, and our team members. The ideal candidate will bring exceptional customer service, professionalism, organizational expertise, and the ability to thrive in a fast-paced, collaborative environment. This position is essential to guaranteeing that every travel detail is meticulously planned and executed, ensuring a smooth and efficient journey from start to finish.

Job Responsibilities:

· Develop, book, contract and manage travel logistics for both external and internal needs, including accommodations, transportation, and/or any other travel-related services.

o Match PNR records within CVENT for client programs.

o Create and track rooming lists needs.

o LEO's annual company-wide retreat, The Roar

· Build and maintain relationships with travel vendors, including hotels, car rental companies, and travel agencies, to secure the best rates and services.

o Oversee and track rewards, loyalty programs, and accounts related to air travel, hotel accommodations, and other vendor services.

o Ensure all relevant accounts are up-to-date and properly utilized to maximize savings and benefits for company events and travel needs.

o Monitor and reconcile points, miles, and credits to optimize travel spending and improve cost-efficiency for event-related travel.

· Collaborate cross-functionally with accounting and business process departments to establish and manage travel budgets, ensuring cost-effective solutions without compromising quality.

· Communicate effectively with clients to understand their travel needs and preferences, providing tailored solutions to meet their requirements.

· Coordinate ground transportation and shuttle services for events, ensuring timely arrivals and departures for attendees.

· Address and resolve any travel-related issues or emergencies that may arise during the planning or execution of events.

· Manage and organize detailed reports, maintaining accurate tracking grids for travel arrangements, expenses, and other key logistics.

· Generate insightful reports and analytics to inform and optimize future travel strategies.

· Other administrative duties as assigned.

Qualifications:

· Bachelor's degree in Hospitality, Business, Event Management, or a related field.

· Minimum of 3-5 years of experience in corporate travel management, preferably within the events or hospitality industry.

· Strong negotiation skills and the ability to build relationships with vendors and clients.

· Proficient in travel management software and tools.

· Proficient in matching PNR in CVENT.

· Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously.

· Ability to work under pressure and adapt to changing circumstances.

· Candidate should be knowledgeable of market and industry trends

Competencies:

• Excellent communicator with the ability to influence and persuade across all levels of the organization while exercising a high degree of tact and diplomacy
• Customer service-oriented with high problem-solving skills
• Strong writing and communication skills
• Excellent organizational skills/habits
• Strong business analytics, relationship management, strategy development, project management, and problem-solving skills
• Ability to multitask and manage competing priorities
• Technically savvy and advanced
• Professional and positive approach
• Self-motivated team player
• Strong computer skills including work with MAC and PC, Excel, PowerPoint, Publisher, Dropbox, and more
• Ability to travel and work nights and weekends as requested
• CVENT certified, or willing to become certified within the first year of employment
• Willing to roll up your sleeves and pitch in to help colleagues when needed

Environmental Conditions and Physical Demands:

Employee is required to spend a portion of time in a seated position looking at a computer screen. Employee will be required to do some standing and walking. Employee will be in a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

Company Summary: LEO Events is a woman-owned, owner-operated, award-winning, diverse supplier of the most meaningful and memorable events. Founded in 2012, LEO has?consistently showcased?fresh and fearless creativity,?inventive?tactics, and an exceptionally collaborative approach to event design and production. Our increasingly diverse staff of 90+ full-time employees is distributed nationwide with main offices in Memphis, Nashville, and Chattanooga, Tennessee.

The biggest brands in business trust us over and over, year after year to deliver their most critical messages on the most important occasions. These long-standing client relationships are the truest testament to the quality of our work.

We stay active in our communities and strive to make positive contributions everywhere we go. We prioritize diversity in our offices, on our stages, and in our supplier relationships, and we believe representing the world more fully paves the way for better work and a better future.

Compensation details: 60000-60000 Yearly Salary

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