Hackensack Meridian Health - 20 Prospect Avenue
Job Location :
Hackensack,NJ, USA
Posted on :
2024-09-22T05:18:53Z
Job Description :
Job Details- The Patient Navigator, Surgery is an advocate and educator for the patient, as well as family members through the Surgery/cancer continuum.
- Essential Job Functions: Treats all patients with dignity and professionalism.
- Provides competent clinical care to patients during office visits.
- Is considered a content expert in the specialty practice in which they are responsible.
- Facilitates communication between patients and healthcare providers.
- Provides education and educational resources to patients and their families.
- Guides assigned patients through the health care system and is a strong patient advocate.
- Supports the patient and family in coping with the psychological aspects of cancer.
- Coordinates appointments with providers for timely delivery of diagnostic and therapeutic services while accommodating the patient as much as possible.
- Answers patient telephone calls. Correctly processes information for appointment scheduling, answers questions, and assists with problem solving.
- Communicates with physicians in a professional manner.
- Ensures all materials, including films, pathology reports, and laboratory reports necessary for each new patient visit are available for clinicians prior to appointments, if requested.
- Advises patients about what to do with records and forms they must bring to the visit.
- Encourages referrals and schedules new appointments as indicated based on clinical presentation, within established protocols, or as dictated by the physician.
- Actively identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment.
- Connects patients with resources and social support systems.
- Helps patients identify and access financial services to pay for health care needs.
- Provides community education to raise public awareness.
- Participates in practice hours and any and all practice locations as needed.
Job Requirements- Required Skills & Experience: Minimum of 3 years of nursing experience in related field (Surgery/Oncology).
- Good computer skills.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Strong critical thinking skills.
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