Travel Services Assistant - Wilderness Travel : Job Details

This is not a remote position. Candidates must be available to work Monday-Friday from our

Berkeley, CA office. Please do not apply if you live out-of-state or are unable to commute to Berkeley.

Wilderness Travel has been creating dream journeys for over 40 years, from extraordinary wildlife

safaris and cultural adventures to remote mountain treks and inn-to-inn hiking trips. Our award-winning

adventures span every corner of the globe, and the quality of our itinerary design and leadership has

earned us one of the highest rates of repeat travelers in the business. Our core philosophy is elegantly

simple: it is not just where you travel, but how you travel that sets our trips apart, and we are committed

to being responsive to the needs and the interests of our clients. We are a company of travelers, and we

pride ourselves on our friendly, cooperative office environment, and our hardworking, knowledgeable

and enthusiastic staff.

Description

The Travel Services Assistant works as part of our administrative team to process client reservations,

assemble pre-trip literature, process client payments, and provide support to our Trip Processors and

regional Area Managers. Basic duties include data entry, paperwork compilation, copying and filing,

phone reception, payment processing, and mail processing.

Advancement at Wilderness Travel

This is an entry-level support position, which provides the office systems training and company

familiarization that we consider essential for advancement within Wilderness Travel. Successful Travel

Services Assistants have typically advanced within 3-9 months to positions of greater responsibility

within the Wilderness Travel office to include serving clients, coordinating trip logistics, and

coordinating operations for regional programs.

Requirements

We are looking for a new member of our team who...

 Is passionate about travel, with significant travel experience

 Possesses a college degree and minimum one year office experience involving customer service

 Is committed to professionalism and providing the highest quality of service possible

 Displays exceptional oral communication and writing skills

 Masters details easily and thrives on ensuring accuracy in a fast-paced office environment

 Swiftly multi-tasks and completes projects efficiently

 Anticipates problems and approaches projects with a wholly positive attitude

 Is proficient in Word, Excel, PC environments, and very comfortable with math and basic

accounting

 Has hiking and outdoor experience- has previous sales experience (a big plus!)

Schedule, Salary & Benefits

 Full time position

 Office hours are Monday through Friday, 8:30 to 5:00pm.

 Starting Salary of $4,166/month.

 401(k)

 401(k) matching

 Dental insurance

 Employee discount

 Health insurance

 Health savings account

 Paid time off

To Apply

To apply, please send your cover letter and resume to [email protected]. Additional

references, letters of recommendation or writing samples are welcome. We sincerely apologize that we

will be unable to respond personally to each applicant; only applicants selected for interview will be

contacted. No phone calls, please.