The Chickasaw Nation
Job Location :
Thackerville,OK, USA
Posted on :
2024-11-30T08:18:05Z
Job Description :
We are currently looking for a Part Time 38 Travel Stop Associate II to join our CTS 550 Team A team located at the Chickasaw Travel Stop #550 .Summary:Operates cash register, performs combination of cleaning tasks including maintaining restrooms, front and face products, restock inventory and provide exceptional customer service.Responsibilities:* Provides first class customer service - courteous and helpful to all internal and external customer types- Greets and engages with a smile- Determines and meets needs- Seeks positive experience and outcomes- Answers questions in a courteous and professional manner- Partners with internal and external services as needed to ensure appropriate referral is made* Completes all training and development requirements and participates in continuing education opportunities* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types- Shares responsibilities for maintaining adequate supplies and equipment- Maintains general upkeep of work area and maintains a safe environment- Observes and addresses potential environmental hazards and risks- Maintains and promotes professionalism- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics- Adheres to Chickasaw Nation dress code standards- May provide break coverage for others as assigned- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.* Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures* Mixes various cleaning agents and use cleaning solutions to remove stains and clean surfaces* Maintains equipment and materials used to fulfill tasks and replenish supplies and keep simple records of work performed and materials used* Assists and guides customers with purchase selection- Engages potential customers and guides with selection and purchase decisions- May order catolog items if not in stock- Promotes products to increase guest satisfaction and store sales* Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received- Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received- Provides accurate change for cash purchases- Processes discounts, refunds, exchanges, coupons accurately- Balances register/terminal and completes reports for receipts, cash balance- May perform minor trouble shooting of POS- Maintains accurate cash count and assume responsibility for any shortages at end of shift- May be responsible to confirm POS pricing updates* Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift* Stocks inventory; several times during shift by placing products on display shelf for customer availability* All other duties as assignedCompetencies:Essential:* Understand Material Safety Data Sheets (MSDS)* Learn and apply Title 31 subject matter* Requirements for knowledge of blood born pathogensSkills:Essential:* Count lrg amts of cash by hand / with cash counting machines* Operate point-of-sale terminalExperience:Essential:* 1 year directly related experienceEducation:Essential:* High School, GED or EquivalentCredentials:Essential:* Pass gaming background check* Gaming license or permit as required by assigned position* Oklahoma Alcoholic Beverage Laws Enforcement License* Pass Title 31 testing relevant to positionWorking Conditions:Essential:* Customer service* Retail store* Team-oriented* Point-of-sale equipment* Potential exposure to biohazards* Potential exposure to cleaning fluids and solvents* Intent to sell, increase sales, excellent service* Pass pre-employment drug test* Sometimes bend, kneel, stoop, push, reach* Frequently lift and or carry up to 25 lbs* Sometimes lift and or carry up to 50 lbs* Standing up to 100% of shift* Walk up to 75% of shift* Day shift* May work evening shift* May work holidays* May work night shift* May work rotating shifts* May work weekend shift
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