Trust Officer - Old Point Trust & Financial Services : Job Details

Position Summary: The Trust Officer is a highly experienced, well-rounded fiduciary professional who partners with other Wealth Management and Bank teammates to deliver high-level advice and service to individuals, families, and institutions. They are responsible for fiduciary administration and planning, relationship management, and service to and growth of a High Net Worth book of relationships.

Essential Functions:

Administers a book of fiduciary and investment accounts per the terms of governing instruments, including trusts, estates, court appointments, IRAs, investment management and custody accounts, and conducts comprehensive reviews of account activity and administration.

Partners with the Private Wealth Advisor, Portfolio Manager and other bank teammates to communicate the Firm's fiduciary philosophy and platform and provide fiduciary advice and solutions tailored to meet client and prospect goals and objectives. Provides fiduciary and financial planning guidance in the areas of estate planning, wealth transfer, estate administration, and charitable, philanthropic, and risk solutions.

Meet with clients to manage relationships, provide advice and planning, identify issues and new business opportunities; respond to client requests for information, advice and service; conduct proactive client outreach; create and deliver fiduciary content for prospect and client presentations, prospecting events, and thought leadership articles.

Partners with client teams as the fiduciary expert to grow the business by deepening existing relationships and through new client acquisition.

Responsible for adhering to client-focused compliance policies and procedures, including all annual administrative reviews, advising on and updating client objectives and maintaining updated wealth planning and client information for fiduciary relationships. Identify at risk clients, proactively resolve issues, and meet with at-risk clients as needed to enhance relationship retention.

Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations.

Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

Position Requirements (Knowledge/Skills/Abilities)

Broad-based technical knowledge and understanding of estate, trust, and fiduciary administration, wealth and estate planning strategies and affluent and high net worth client relationship management.

Ability to review estate, trust and other legal documents to execute client goals, administer fiduciary accounts, and ensure bank compliance with document terms and relevant laws and regulations.

Intermediate level knowledge of MS Office with the ability to learn other job specific software applications.

Excellent business development skills - strength in identifying long-term methods to increase value through the development of relationships, markets, and customers.

Strong analytical skills with high attention to detail and accuracy, and an ability to work effectively in a team-based work environment.

Strong written and oral communication skills and ability to distill and convey information in a compelling manner.

Skill in adopting technological advancements and facilitating into current and future responsibilities

Ability to readily modify, respond to, and integrate change with minimal personal resistance.

Ability to keep abreast of legal and regulatory changes.

Ability to have a positive impact on others, to persuade or convince them to gain their support

Ability to anticipate, monitor, and meet the needs of clients (internal and external), following through on questions, requests, complaints and respond in an appropriate manner.

Possesses the drive to work towards a standard of excellence.

Education/Experience:

Bachelor's degree from an accredited four-year college or university in Accounting, Finance, Business Management, Trust Administration or Law, or a related field.

Minimum of five (5) years of trust administration and estate planning experience.

Demonstrated experience with business development and relationship management preferred.

CTFA, CFP, AEP, JD, CPA certifications or similar preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel and talk or hear and occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision requirements for the job include close vision (at 20 inches or less) and the ability to recognize colors.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is typically indoors and in an office setting. The noise level within the work environment is typically moderate.

The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.