Unit Clerk-Emergency Department-Lutheran - UnityPoint Health : Job Details

Overview

The Emergency Department Unit Clerk is the communications coordinator and is responsible for clerical work on the unit. Successful performance contributes to a holistic approach to the delivery of services, family-centered care and a high level of satisfaction from team members, patients and families through excellent customer service.

Why UnityPoint Health?

* Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.

* Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

* Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.

* Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

* Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

* Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit to hear more from our team members about why UnityPoint Health is a great place to work.

Responsibilities

* Utilizes current technology and electronic medical record to complete duties efficiently.

* Utilizes electronic medical record to facilitate patient flow in the department.

* Promotes family-centered care appropriate to age of patients served in the emergency department.

* Coordinates and prioritizes the dissemination of information.

* Manages clerical supplies, i.e., ordering, obtaining, transporting, storing, filing, etc.

* Adheres to unit specific employee accountabilities.

* Is flexible with assignments and work load, and maintains personal performance standards and skills.

* Utilizes cost effective measures consistent with the needs of the users, established standards and the hospital's budgetary guidelines.

* Exercises and promotes effective communication in a multidisciplinary team approach.

* Serves as preceptor and mentors new Unit Clerk staff as a positive role model.

* Willing to cross-train to associated area on the unit and takes responsibility to maintain own competencies.

* Acts in accordance with DNV Primary Stroke Center guidelines and educational requirements therein.

* Acts in accordance with the Society of Cardiovascular Patient Care guidelines and educational requirements therein related to Heart Failure Accreditation and Chest Pain Center Accreditation

* Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Qualifications

Education: High School graduate or equivalent.

Experience: Previous clerical experience. Able to type accurately. Experienced in Microsoft Office application software. Previous medical experience and Epic EMR experience preferred. Knowledge of medical terminology preferred.

License(s)/Certification(s): Valid driver's license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Must have intermediate to advanced computer skills.

* Area of Interest: Administrative and Clerical;

* FTE/Hours per pay period: 1.0;

* Department: Emergency Department- Luth;

* Shift: 3p-1a Monday-Thursday;

* Job ID: 156885;