Unit Clerk - Brooklyn Gardens Nursing Home and Rehabilitation Center : Job Details

Duties and Responsibilities

• Performs receptionist and clerical duties on the unit.
• Greets and assists patients, visitors, family members, physicians, and other staff looking for assistance.
• Answers phones and verbally communicates effectively, responding promptly to general information, requesting, and conveying messages, as necessary.
• Calls physicians offices to schedule patient appointments as necessary in a timely fashion.
• Communicates with family members as necessary for upcoming patient appointments.
• Arranges transportation for patients to and from Dr. appointments.
• Participates in maintaining complete and accurate patient medical charts.
• Demonstrates awareness of and sensitivity to patients rights and maintains patient confidentiality.
• Maintains effective and timely communication with nurses, other staff, patients, and family members.
• Keeps nurses station clean and clutter-free.
• Maintains cooperative working relationships and supports staff in the performance of their duties.
• Communicates any problems or concerns to the Nursing Manager in a timely fashion.
• Helps to maintain a safe environment for patients and staff.

Requirements:

• Must be able to multitask effectively.
• Excellent communication and customer service skills required.

• Some computer skills needed
• Will train the right applicant

Benefits:

• Health insurance
• Paid time off