Hyattsville Nursing and Rehabilitation Center -
Unit Secretarty
Position Summary
The Unit Secretary performs the administrative duties associated with the successful daily operations of the nursing department
Responsibilities
- Provides clerical support for the nursing department/unit including, but not limited to, maintenance work orders, dietary requests, laundry requests, etc.
- Greets visitors / vendors at the nurses station and provides direction.
- Assists with patient needs and requests.
- Answers the telephone at the nurses station; appropriately routes calls, takes messages, and followsup on requests.
- Maintains a clean and organized nursing station.
- Participates with admission/discharge/transfer processes; prepares necessary paperwork and uploads chart documents as directed.
- Assists in tracking and scheduling labs and radiology orders and results.
- Schedules patient appointments and arranges transportation.
- Prepares reports for nursing administration as requested.
- Participates in training/precepting of new staff.
- Attends training, in-service education, and staff meetings.
- Promptly completes any required training.
- Performs other duties as necessary for the successful operation of the healthcare center
Skills
- Excellent written and verbal communication skills.
- Strong ability to make independent decisions and work without direct supervision.
- Ability to deal tactfully with personnel, residents, family members, visitors, government personnel, and the public.
- Must have thorough knowledge of current standards of nursing assistant practice.
- Must be knowledgeable of computer systems and applications.
- Excellent customer service focus.