Salary: $16.61 HourlyLocation : Mount Vernon, OHJob Type: Full-timeJob Number: 220000152Department: Job & Family ServicesDivision: JFS Workforce DevelopmentOpening Date: 11/08/2024Objectives OhioMeansJobs Knox County is seeking a Unit Support Worker This is a full-time position with a starting hourly wage of $16.61 with scheduled increases. The typical work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.Job & Family Services offers a comprehensive benefits package including medical, dental, vision, public employee retirement, and generous paid time off including sick leave, personal leave (after completion of probationary period), and vacation leave (after 1 year of employment). Essential Functions The Front Office Receptionist/Clerical Support is the first face visitors to our job center sees. We are looking for an outgoing, friendly and professional individual to fill this role. This position serves the public by greeting and directing job center visitors, answering and directing phone calls, providing clerical/general office support to workforce staff and supervisors, managing and distributing mail, faxes and emails. This position provides back up coverage to our job resource center.Please note: This is not the full position description. Further details will be provided during the interview process. Job Standards Education
- High school diploma or equivalent (post-secondary coursework in social services or employment counseling a plus but not mandatory)
Required Skills and Experience:
- A friendly and outgoing personality with a professional demeanor.
- At least one year of experience in a customer service role and an office environment.
- A service minded attitude with outstanding customer service and interpersonal skills.
- Knowledge of general office functions and processes.
- Ability to work effectively and communicate professionally with clients and customers from widely varied levels of education and competence.
- Excellent verbal and written communication, critical thinking, and problem-solving skills.
- Efficiently operate multiple computer programs simultaneously.
- Proficient in Microsoft Office 365 (Outlook, Word, Excel, SharePoint).
- Aptitude to learn agency specific computer programs and creative software.
- Above average proficiency in grammar, spelling, and punctuation.
- Ability to work under pressure in a fast-paced work environment and to prioritize and re-prioritize work assignments.
- Impeccable organizational skills and attention to detail.
- Capability to work independently and harmoniously and collaboratively with a team.
- Regular and dependable attendance.
*Employees of OhioMeansJobs Knox County must have a valid driver's license with an acceptable driving record and must be able to pass a background check and pre-employment drug screen.Knox County offers a complete package to full-time employees including: health care, dental, vision, life insurance, pension, paid holidays, vacation, sick leave, and deferred compensation plans.To learn more, visit our Benefits Page. 01 Do you have a high school diploma or equivalent?
02 I understand and accept that, depending upon the position for which I am applying, if I am employed by Knox County, my employment may be for no definite period of time and I may be terminated, with or without cause or notice at any time, at the opinion of either Knox County, or myself. I understand that no representative of Knox County, other than an Appointing Authority, has any authority to enter into any agreement or to make any agreement with me contrary to the foregoing, except that an Appointing Authority of Knox County may do so in writing under specific limited circumstances.
03 I understand and accept that, if I am selected for employment, my initial and continued employment may be conditioned upon my passing any medical examination that the employer deems necessary to determine whether I can physically perform the essential functions of the position, with reasonable accommodation when necessary. I understand and accept that this will include drug, alcohol, or substance abuse testing.
04 If employed, I understand and accept that, depending on the department in which I am applying for employment, I may be required to work evening or night shifts including weekends, be on call, and/or work mandatory overtime hours. I also understand and accept that I am required to abide by all rules and regulations of the Knox County Appointing Authority.
05 I understand and accept that if any information required in this application is found to be falsified or intentionally excluded, my application may be disqualified from further consideration. I further understand and accept that if I am employed by a Knox County Appointing Authority, I may be subject to disciplinary action, including termination, if any information required by this application has been falsified or intentionally excluded.
06 I understand and accept that the employer requires a high degree of integrity and confidentiality of its employees. I understand that the employer will use screening procedures to evaluate my qualifications and suitability for employment, including but not limited to interviews, criminal record checks, driving record checks, written testing, reference checks, background investigations, psychological evaluations, and drug testing. I also acknowledge that I may be subject to other screening procedures not specifically listed above, and that may be a prerequisite to my appointment.
07 I hereby authorize the employers, schools, and personal references named in this application to provide information regarding me to the employer. I further authorize the release of personal, academic, and other records to the employer.
08 I solemnly swear that all of the information furnished in this employment application is true, accurate, and complete to the best of my knowledge. I authorize investigation of all statements contained in this application. I understand that any misrepresentation or falsification of the information provided may lead to withdrawal of an employment offer or termination following employment. I recognize that my future employment with the employer will be jeopardized if I engage in substance abuse, illegal drug abuse, or alcohol abuse. Any background check conducted as part of the hiring process shall be in compliance with State and Federal law, including the Fair Credit Reporting Act and EEOC Enforcement guidelines and Knox County policies. Applicants are hereby advised that State and Federal law may disqualify an individual with a particular criminal history from employment in certain positions. Reference the following link to view a summary of your rights under the Fair Credit Reporting Act: Therefore, in consideration of my employment application being reviewed and considered by a Knox County, Ohio, Appointing Authority, I, being at least 18 years of age and under no legal disability on behalf of my heirs and assigns, hereby release and hold harmless Knox County, Ohio and any of its agents, employees, Appointing Authorities, related officials from any and all liability, whatever type and nature, resulting from the administration of any such screening procedures and/or release of the results there from.By typing your name - you are effectively agreeing and signing this application. 09 How did you hear about this position?
- County Website
- Social Media
- OhioMeansJobs
- Indeed
- Professional Association Website
- News Outlet
- Word of Mouth
- Other
Required Question
