Universal Sales Consultant - PODS Enterprises LLC : Job Details

Find a career that MOVES you! PODS revolutionized the moving and storage industry over 25 years ago. Our innovative approach of providing portable storage containers makes moving more efficient, convenient, and less stressful. We're not only pioneers of the industry, we're the leader, too.Under the direction of PODS' innovative leadership team, the company doubled in size in just two years, and we're not looking back!  ​

The Universal Sales Consultant role is required ONSITE at PODS Sales & Service Center located in Clearwater, FL.

Recruiter Interviews: Begin week of December 16th

Onsite Interview Event: January 9 - 10, 2025 @ Clearwater Sales & Service Center

Training Class Start Date: Monday, January 27th, 2025 (Training program is 5 weeks)

Work Schedule: Monday - Friday (11:30am - 8:00pm)

Rate: $18/Hour PLUS unlimited commission earning potential and other financial incentives for reaching target goals

JOB SUMMARY

Responsible for promoting and selling PODS products and services, the Universal Sales Associate will approach sales as an opportunity to help our customers get the best value for their money by leveraging our 5-step consultative sales process. Universal Sales Associates must be service-oriented individuals, capable of communicating effectively while maintaining a professional and positive demeanor. The Universal Sales Associate must exercise sound judgment and act responsibly on the customer's behalf in order to deliver a world-class customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrate exceptional selling techniques and product knowledge to provide customers with container rental and associated product information, establish quotes, and secure quality sales for local and long-distance moves

• Solicit information from customers, capturing all data elements to evaluate their needs and match our product line to ensure customer requirements are met, and ensure that the customer understands the products and services offered

• Meet or exceed all performance criteria as defined, including but not limited to container targets, containers per hour, conversion, adherence to schedule, average handle time, quality, and customer satisfaction

• Ability to handle all call types, including but not limited to military, customer service, and other overflow calls as necessary to fulfill business needs

• Ability to work schedules as determined to meet business needs, including some overtime as needed

• May perform other duties and responsibilities as assigned

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Typically reports to Management. Direct supervisor job title(s) typically include: Supervisor - Sales Operations

• Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)

JOB QUALIFICATIONS: Education & Experience Requirements

• 1 -3 years + sales experience preferred

• Possess math skills sufficient to perform required duties

• High School diploma or equivalent

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

• ANALYTICAL SKILLS & PRODUCT KNOWLEDGE: Able to apply both rational and creative processes and approaches to identify the root causes of problems and offer appropriate solutions using exceptional product knowledge. Able to actively listen and convey an understanding of the comments and questions of others

• COMMUNICATION/PRESENTATION SKILLS: Able to project a positive, professional image with both internal and external business contacts; able to create a positive first impression by gaining the respect and trust of others through personal image and demeanor; able to speak clearly and concisely, using appropriate vocabulary for the audience to get the point across unambiguously and check for understanding; able to ask questions that are not leading or biased and challenge assumptions; able to communicate directly (to the point) and rely on fact-based positions; able to prepare and deliver clear, effective, and professional presentations

• SELLING AND NEGOTIATION SKILLS: Able to identify the needs of internal and external customers through effective questioning and listening techniques to determine each party's position; able to look for common ground and build on areas of agreement to reach win-win outcomes; able to ensure the agreed-upon alternatives have the support of all parties; able to apply technical/professional knowledge, interpersonal skills, and sales skills to obtain customers' commitment to ideas, services, or products

• CUSTOMER FOCUSED: Able to demonstrate sensitivity to customer needs (both internal and external), proactively address them, and deliver top-quality service, making customer satisfaction a high priority; able to ensure all details are covered and adhere to company policies; able to meet agreed-upon commitments or advise customers when deadlines are jeopardized; able to define high standards for quality and evaluate products, services, and own performance against those standards

• COMPUTER SKILLS: Able to keyboard, navigate a desktop, type, perform data entry, and use required software applications to produce basic correspondence, electronic communication, presentations, and maintain spreadsheets and databases; able to operate general office equipment, including the company telephone system

• ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; able to demonstrate honesty in all actions; able to admit and correct mistakes promptly; able to assume full responsibility and accountability for own actions

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