Universal Service Representative - America First Credit Union : Job Details

1. Assumes responsibility for the effective development of Member relations through sales and service. a. Maintains relationships with members in the branch as well as outbound calling to onboard new members at 2 weeks and 2 months. b. Maximizes the penetration of Credit Union products and services in order to meet/exceed established sales goals and baselines. Has a knowledge of the Preferred Way of Selling. c. Responsible for handling member interactions via all channels while using effective sales techniques. Assesses members' current financial needs by using effective relationship building and consultative sales techniques. d. Makes appropriate recommendations for loan, deposits, and other products and services.e. Highly motivated and self-driven. Sales and goal oriented.f. Demonstrate professional sales and negotiation skills to achieve individual and branch goalsg. Resolves members problems and concerns related to consumer loan products and services, and account issues .. Acts as ...Representative, Service, Processing, Sales, Account Specialist, Member Service, Retail