University Student Assistant - SSC 2nd Floor Front Desk Assistant (Fall 2025 - Spring 2026) - Jacksonville State University : Job Details

The duties of a front desk assistant in the Student Success Center (SSC) are to provide excellent customer service to students, faculty, and staff, direct students to the appropriate tutor or staff member in the SSC, ensure that students are checked in/out of JSU Navigate, and to assist with monitoring the SSC 2nd floor. Front desk assistants must have strong communication skills and should be able to multitask in a fast-paced environment. Understanding and compliance of FERPA is mandatory. Front desk assistants must be available for all mandatory training sessions, meetings, and workshops. They must be flexible and available to work outside of their class schedules, they must be dependable, and they must be punctual for their shifts. All SSC front desk assistants are expected to work well with their peers in an academic environment, and they must be willing to work with a diverse population. Knowledge of the SSC, academic support, tutoring, student resources, and other campus service ...Assistant, Front Desk, Spring, Student, University, International, Education