Urgent Care Front Desk - LaSante Health Center : Job Details

La S ante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.

Responsibilities :

+ Greet patients professionally both in person and over the phone

+ Quickly answering or properly referring questions and issues

+ Optimizing provider schedules and patient satisfaction with efficient scheduling

+ Notifying providers of patient arrivals

+ Ensuring availability of treatment information by retrieving and updating patient records

+ Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications:

+ Fluent in Haitian Creole

+ Customer servic e skills

+ Familiarity with medical terminology