Vacation Package Specialist - Hilton Head, SC - Marriott : Job Details

Are you looking for a place where meaningful moments are made together?At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Package Specialist at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled.* Competitive Pay* Medical/Dental/Vision/401K opportunities* Travel discounts* Credit Union Membership* Tuition Reimbursement* Professional Counseling & Family Support* Growth and Development Opportunities*Benefit eligibility will vary by positionAs a Vacation Package Specialist a typical day will include:* Promotes awareness of brand image internally and externally.* Makes telemarketing calls and offers return vacation packages, book sales presentations and invite Owners and guests to special events.* Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.* Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours)* Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.* Assign lead calls or emails to Sales Executives based on online rotation.Guest Experience and Company Standards* Welcome and greet guests and anticipate and address their needs.* Interact with colleagues and guests professionally and promptly.* Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality.* Always follow company policies and safety procedures.To Become a Vacation Package Specialist at MVW:* Available to work a flexible schedule to include weekends and holidays.* Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.* Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.* Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.* May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).#LI-JH1Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.