Valet Parking - The Northport Hotel : Job Details

| VALET PARKING | POSITION DESCRIPTION DEPARTMENT: Rooms, Front Desk REPORTS TO: Director of Rooms STATUS:Non-exempt | JOB SUMMARY | Our valet parking staff is responsible for providing attentive, courteous, safe and efficient service to all parking their cars while attending the Northport Hotel Restaurant. | QUALIFICATION STANDARDS | Education & Experience: · Experience in a hotel or a related field preferred. · High School diploma or equivalent required. · Valid Drivers License · Enjoys seeking out and creating memorable experiences. · Shares the cultural belief that teamwork delivers results. · Loves to SMILE! Physical requirements: · Ability to work required full time shift. · Light work - Exerting up to 15 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Maintain regular attendance in compliance with the Northport Hotel policies · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with the Northport Hotel standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to show initiative, including anticipating guest or operational needs. | DUTIES & FUNCTIONS | Fundamental Requirements · Greet and welcome all guests looking to park cars while attending the restaurant · Follow all safety procedures when operating a vehicle · Parking in designated parking spots · Retaining records for each car parked · Efficient and safe retrieval of guest cars · Maintain proper operation of the PBX phone console and ensure that all hotel standards are met (if applicable). · Have knowledge of emergency fire safety procedures and assist as needed. · Handle check-ins and checkouts in a friendly, efficient and courteous manner. · Use proper two-way radio (Relay) etiquette at all times when communicating with other employees. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.