Vendor Compliance Manager - EDI Specialists : Job Details

As the Vendor Compliance Manager, you'll ensure operations align with the requirements of our external customers.What You Will Do Vendor Guide Analysis: Reviewing vendor guides, advising relevant teams on customer requirements, and developing new processes and technical solutions as needed.Process Development: Creating, maintaining, and documenting fulfillment requirements for customers, working closely with warehouse, operations, sales, and EDI tech teams.Account Onboarding: Leading and supporting the successful onboarding of new wholesale accounts, including determining requirements, collaborating with sales, and ensuring compliance.Service Modifications: Assessing, analyzing, and coordinating the implementation of service modifications for current accounts while conducting audits to ensure continued compliance.EDI Management: Working with the EDI Tech team to ensure all required documents are set up and transmitted according to customer guidelines.Vendor Relationships: Establishing and maintaining relationships with third-party vendors to meet compliance requirements.Stakeholder Management: Participating in global conversations around sustainability and operational process changes, representing the regional North American and Latin American perspectives.Chargeback Management: Managing the vendor compliance violation process, researching and disputing chargebacks, and reporting key findings to management.Who You Are You have experience with major retail compliance requirements, routing guides, and vendor violation processesYou have a basic understanding of EDI transactionsYou demonstrate exceptional solution-delivery skills, attention to detail, and ability to influence and collaborateYou are comfortable working both independently and as part of a teamYou successfully organize and prioritize your workload to meet deadlinesYou demonstrate effective analytical and problem-solving skillsYou have strong written and verbal communication skillsYou are proficient in Microsoft Office Suite, especially ExcelYou have a basic knowledge of logistics and transportationPreferred, but not required: At least two years' experience with vendor complianceBachelor's degree in Business Administration or a related fieldAdvanced proficiency in Microsoft ExcelExperience with ERP and WMS systemsPast Dealer Services or Account Services experience