Venue Manager - Landmark Event & Catering Company : Job Details

About Us:

At Landmark Event Co., we are dedicated to creating extraordinary events and unforgettable experiences. We are looking for a dynamic and results-driven Venue Manager with a strong focus on sales to join our team. This role will be crucial in driving revenue growth and maintaining the excellence of our venue.

Position Overview:

The Venue Manager will spearhead the sales efforts for our venue while ensuring its upkeep and marketability. This role combines strategic sales management with a strong sense of ownership of the venue, and includes supervising one direct report. The ideal candidate will be a sales-oriented professional with a proven track record in achieving revenue targets and building client relationships.

Key Responsibilities:

Sales Leadership:

• Working with the Director of Sales, develop and execute strategic sales plans to maximize venue bookings and revenue.
• Drive sales efforts by identifying and pursuing new business opportunities and client leads.
• Cultivate relationships with potential and existing clients to secure repeat business and referrals.
• Conduct engaging venue tours and presentations to showcase the venue's unique features and benefits.
• Negotiate contracts and agreements to meet sales targets while ensuring client satisfaction.
• Analyze market trends and competitor activities to inform sales strategies and adjust tactics as needed.

Client Relations and Contract Management:

• Serve as the primary point of contact for clients, managing their inquiries and ensuring a seamless booking process.
• Customize event packages and pricing options to meet client needs and budget constraints.
• Address client concerns and resolve issues promptly to maintain high levels of customer satisfaction.
• Implement and maintain feedback mechanisms to continually enhance the client experience.
• When necessary, act as main event coordinator for events by overseeing the planning and execution of events, ensuring all client requirements and venue capabilities are met.

Venue Operations and Maintenance:

• Working with the facilities department, ensure the venue is maintained at the highest standards, providing a clean, functional, and appealing environment for events.
• Oversee the scheduling and coordination of cleaning services.
• Monitor and address any operational issues that may impact the client experience or venue performance.
• Maintain venue equipment inventory and communicate venue equipment needs with the facilities department

Venue Coordinator Management:

• Supervise and support the Venue Coordinator, providing guidance, training, and performance feedback.
• Ensure coordination services and expectations are being communicated and adhered to.
• Collaborate with event coordinators to develop detailed event plans, including setup and logistics.
• Delegate tasks effectively to ensure smooth venue operations and high team productivity.
• Foster a collaborative and motivated work environment.

Financial Oversight:

• Working with the Director of Sales, track and manage the venue's financial performance, including revenue generation and expense control.
• Analyze financial reports to evaluate sales performance and identify growth opportunities.
• Develop and implement pricing strategies and promotions to attract new clients and increase bookings.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
• Proven experience in venue sales, event management, or a related role, with at least 3-5 years of experience.
• Strong sales skills with a demonstrated ability to achieve revenue targets and drive business growth.
• Excellent communication, negotiation, and interpersonal skills.
• Excellent event planning and management skills, with a track record of successfully executing a variety of events
• Proficient in sales management software (HubSpot preferred), event management systems, and Google Workspace.
• Exceptional organizational and multitasking abilities.
• Ability to work flexible hours, including evenings and weekends as needed.
• Experience in team management and leadership.

Benefits:

• Competitive salary with performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.

Job Type: Full-time

Pay: From $78,500.00 per year

Benefits:

Dental insurance

Employee discount

Vision insurance

Schedule:

Evenings as needed

Weekends as needed

Experience:

Events management: 3 years (Preferred)

Ability to Commute:

Seattle, WA (Required)

Ability to Relocate:

Seattle, WA: Relocate before starting work (Required)

Work Location: In person