Venue Representative - Worcester - Poseidon Digital : Job Details

This is a US based position and the successful applicant will be hired into one of Poseidon's US-based partner companies.

We're looking forenergetic people to join our team hosting the immersive show MESMERICA. You will be working as an on-site rep and our company ambassador to the venue staff team and audience. This is a part-time employment position. MESMERICA will run at the planetarium as long as there is a demand for seats. Our ideal candidate would be tech savvy, have customer service experience, social media knowledge and an upbeat, positive personality.

MESMERICA is a fully immersive music and art cinematic projection show for planetariums and giant screen theaters designed to relieve stress, evoke joy, happiness, and relaxation.

*Great communication skills are a MUST for this position*

Responsibilities include:

Setting up/taking down our lobby setup to include: signage, check-in table, and merchandiseWelcoming and checking in our audiences, answering guest's questionsMerchandise inventory and salesOverall event facilitation, ensuring a smooth guest experienceOffering suggestions or comments on how we can do betterCommunication: this role requires timely communication with our Venue Operations team

Schedule:

Location: Alden Planetarium @ Worcester EcotariumShifts: Thursdays and Sundays from 2:00pm-8:30pmCurrently Scheduled Dates: 4/4/2024 Thursday4/7/2024 Sunday4/14/2024 SundayAdditional shows will be scheduled based on ticket sales following a similar schedule, hours listed above may vary.

Requirements:Comfortable with using iPad apps, including WhatsAppUpbeat, positive personalityCustomer service experienceCommunicativeDetail orientedReliablePunctualGood judgment (able to timely relay any concerns or issues)Leadership / teamwork qualities (able to confidently direct provided on-site staff helpers when necessary)Natural problem solverCalm under pressure in high stress environments

More about our values

We expect:• Hard work, including some off hours (since we are running shows round the world);• World-class standards.• Attention to detail; we are moving fast and don't have time to be checking others' work.• Humor (lots of humor).• Respect and consideration for other team-members and our audience.• Ethics - while we push the boundaries of the tech, we always act with honesty and integrity.• Long-term, big picture thinking.• A collaborative outlook and attitude.• Ownership of mistakes, and the ability to turn them in to learning opportunities. We don't do guilt.• Open, honest communication.