Veterinary Client Care Specialist - Somers Animal Hospital : Job Details

Benefits Pay: $20.00 - $21.00 per hour Expected hours: 35 per week 401(k) 3% Match Dental insurance Employee discount Flexible spending account Health insurance Paid time off 8 hour shift Qualifications Your ability to communicate clearly is very important and is essential in fostering strong relationships and enhancing the overall client experience Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely Ability to work within a team environment while also being self-motivated At least 1 year veterinary client care representative experience is required Veterinary Client Care: 1 year (Required) Somers, NY 10589 (Required) Responsibilities In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure their satisfaction You will utilize your skills in customer relationship management to assist clients effectively Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all clients Manage client accounts, ensuring accurate information is maintained and updated as needed Communicate effectively with clients via phone, email, or chat to provide timely support and information Proven experience in veterinary customer service Job description Job Summary We are seeking a dedicated Client Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure their satisfaction. You will utilize your skills in customer relationship management to assist clients effectively. Your ability to communicate clearly is very important and is essential in fostering strong relationships and enhancing the overall client experience. Responsibilities • Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all clients. • Manage client accounts, ensuring accurate information is maintained and updated as needed. • Communicate effectively with clients via phone, email, or chat to provide timely support and information. • Proven experience in veterinary customer service. • Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely. • Ability to work within a team environment while also being self-motivated. • At least 1 year veterinary client care representative experience is required. Job Type: Full-time Pay: $20.00 - $21.00 per hour Expected hours: 35 per week Benefits: • 401(k) 3% Match • Dental insurance • Employee discount • Flexible spending account • Health insurance • Paid time off Schedule: • 8 hour shift Experience: • Veterinary Client Care: 1 year (Required) Ability to Commute: • Somers, NY 10589 (Required) Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No