Vice President, Account Management - PublicisGroupe : Job Details

APEX Exchange (APEX) is a distinct next-generation trading entity within Publicis Media that identifies and invests in emerging market trends to benefit Publicis clients.

APEX develops innovative offerings through direct partnerships and principal investments that allow clients of all sizes to benefit from custom solutions that best fit their business challenges in an increasingly complex media environment.

Clients opt into solutions outside the agency's core services that offer tangible benefits including guaranteed outcomes, increased flexibility, and advantageous pricing.

ABOUT THE TEAM

The VP role will report into the Senior Vice President position and will be a part of the Account Management & Operations Team. This team works collectively to ensure budget and revenue delivery, with clear communication across various investment teams and partner agencies (i.e. clients).

ABOUT THE ROLE

The expectations for this role fall into a few key categories:

• Cultivate relationships with activation, Publicis internal sales and partner agency leads serving as key point of contact for assigned agencies and accounts.
• Serve as liaison between teams to help maximize procedural efficiencies.
• Work with Publicis internal sales team to confirm new client onboarding details are disseminated to broader Activation teams with clear alignment on contractual agreements, billing timelines, Salesforce, etc.
• Identify best practices and opportunities for improvement within workflow process and communication protocols.
• Encourage strategic thinking/solutions to team; provide examples and feedback in team meetings.

• Become key point of contact for APEX Account Management team, acting as escalation point and support for activation, internal sales and partner agency leads.
• Work to ensure the team is being fully supported, that APEX accounts are receiving exceptional customer service, and that the business goals for APEX and our clients are both being achieved.
• Manage Salesforce dashboards for multiple high-profile accounts to ensure KPI delivery, which may include: achieving budget objectives, media performance, media savings/value, etc.
• Utilize dashboards to manage client goals and pacing; work with Investment and Publicis internal sales team to help prioritize client allocation.
• Contribute to the evolution of Salesforce/Dashboards to improve user experience, allowing for better business analysis.
• Partner with finance to monitor billing, working with Activation teams to ensure cleared/billed invoices remain within client approved timelines.
• Possess the technical knowledge and acumen required to coach team members on problem solving and troubleshooting within Salesforce, billing systems, etc.
• Participate in leadership projects to identify new business solutions for clients.
• Coordinate data requests for Audits/MMM between APEX and Agency teams.
• Work across various activation teams to improve their Salesforce utilization and hygiene.
• Work with Media Ops to troubleshoot and create standardized processes and templates where possible.

TECHNICAL SKILL REQUIREMENTS

• 10+ years of experience with Advanced knowledge of media is critical for success in this role.
• Diverse backgrounds and experience are welcome including Agency Planning/Investment, Media Sales, Consulting and/or Media Client Side.
• Knowledge of Salesforce and MS Office Suite (must be proficient in Excel).
• Strong media financial acumen is mandatory.
• Business financial acumen is preferred.
• Advanced understanding of the media landscape.

SOFT SKILL REQUIREMENTS

• Is credible, courageous and persuasive.
• Displays a growth mindset to go beyond their own remit.
• Takes accountability when things go wrong.
• Empowers others, giving them space and authority in their roles.
• Gives recognition when individuals deliver or take risks.
• Is able to join the dots to develop the bigger picture strategy.

Our Publicis Groupe motto “Viva La Différence” means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $146,490 - $230,460 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/5/2025.