Vice President; Business Support Manager, GM Operational Risk & Controls - Bank of America : Job Details

Vice President; Business Support Manager, GM Operational Risk & Controls

New York, New York

**Job Description:**

The candidate will join the Single Process Inventory (SPI) Team within Global Markets COO to lead / manage core SPI risk and control programs. The candidate must be able to thrive in a fast-paced and high-pressure environment.

The SPI Team partners with the Front-Line Unit (FLU), Business Controls, Risk, Audit, and other partners across the organization to ensure the SPI inventory is in adherence to Enterprise standards and drives a comprehensive and consistent approach to process modeling and process enrichment.

Core Responsibilities:

+ Assist Process Owners to design, build and improve end to end processes, workflows, controls and metrics

+ Develop and implement reporting routines using business intelligence tools

+ Identify and execute ongoing process improvements and escalate potential issues

+ Prepare presentation materials and provide analysis for monthly, quarterly and ad hoc forums

+ Analyze QA metric results and escalate breaches for commentary and action plans

+ Serve as point of contact for exams, risk assessments and issues

+ Communicate updates to key stakeholders regarding issues and deliverables

+ Faceoff with senior stakeholders on SPI operational risk matters

+ Work with Process Owners, Compliance/Risk, and Business Controls partners to respond and remediate process challenges raised by Global Compliance and Operational Risk (GCOR) within established SLA.

+ Support remediation for SPI related audit issues

+ Support ongoing enterprise requirements for SPI & ensure SPI deliverables are completed on time

+ Implement and maintain policies and procedures

This position requires the ability to multi-task, assist others with complex items and those that require extensive research, while independently prioritizing his / her workload. Must build strong relationships with Line of Business Partners and understand key business processes and their implications on other groups / divisions within the company. The role will also be expected to think analytically and provide effective solutions to tactical challenges.

**Requirements / Qualifications:**

+ 5+ years of experience in process management, business controls or risk management (business, operations, finance, compliance, operational risk, audit)

+ Proven ability to lead and influence with key control partners including Front Office, Risk, Compliance, Business Controls, Legal and Audit

+ Strong analytical, conceptual and problem solving skills ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions

+ Highly organized, able to effectively plan/manage deliverables and execute tasks in a high-pressure environment

+ Ability to work independently set and manage plans, achieve results

+ Advanced proficiency in various MS tools including Excel, PowerPoint, Access and SharePoint

+ Ability to quickly develop subject matter expertise across a broad spectrum of issues

+ Ability to influence desired outcome without direct management responsibilities

+ Bachelors Degreeor equivalent work experience

**Desired Skills:**

+ Global Markets / Sales & Trading experience and knowledge of business processes & products

+ Ability to build partnerships; resolve conflict with minimal noise with strong awareness of when to escalate to management

+ Demonstrated professional writing proficiency, strong verbal communication and presentation skills

+ Track record of innovative thinking

+ Familiarity of operational risk program requirements within a financial institution

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

**Pay Transparency details**

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$110,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the EEO is the Law poster, CLICK HERE ( .

To view the EEO is the Law Supplement, CLICK HERE ( .

View the LA County Fair Chance Ordinance ( .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of Americas Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.