Vice President of IT Support & Service Management - Solomon Page : Job Details

Our client, an asset management firm located in NYC is seeking to add a VP of IT Support & Service Management to their team. This is an onsite position 5 days per week (4 days from Memorial Day to Labor Day).

Our client is seeking a HANDS-ON leader to lead and optimize technology support services across the organization. In this role you will manage complex third-party system integrations supporting a high-profile user base, and provide essential IT services to a small, but agile team. In this role the incumbent will ensure that all IT support align with business goals, meet compliance standards, and deliver exceptional service to high-demand users in a fast-paced environment.

• $170-$220k

Responsibilities:

• Management of one FTE
• Third-Party System Integration - leading IT support operation for systems heavily reliant on third-party applications (i.e. Bloomberg, market data feeds, trading platforms, etc).
• User-Centric IT Support
• Service Management
• Vendor and Third Party Relationship Management
• Strategic IT Leadership
• Cloud, Infrastructure, MDM and Conference Room System Management/Support

Required Qualifications:

• Bachelor's Degree in Information Technology, Computer Science or related field
• 10+ years of experience in IT support and service management specifically within the financials industry; with at least 5 years in a leadership role
• Proven experience in managing complex third-party system integrations and working with/managing external vendors and financial technology platforms (Bloomberg)
• Knowledge of ITSM frameworks and experience implementing best practices
• Extensive experience providing support to high-profile users
• Experience managing cloud infrastructure (Azure), mobile devices, secure communication platforms and ensuring data security.

Please note: Candidates for this role must be eligible to work for any employer in the US without visa transfer of sponsorship (now or in the future).

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs – this specialized approach sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.