Vice President, Operations - Twenty Four Seven Hotels : Job Details

Vice President, Operations

Twenty Four Seven Hotels

Job Location : Newport Beach,CA, USA

Posted on : 2024-09-14T17:28:12Z

Job Description :

Twenty Four Seven Hotels is currently seeking an experienced hospitality professional to join our leadership team as VP, Operations. This position is based out of our Corporate Offices in Newport Beach, CA and helps develop strategy to lead the company to success with outstanding financial performance, associates and guest satisfaction. This position will also provide leadership to the Regional Operations Team and their assigned portfolio of Hotels. In this role, you will help us craft inspired workplaces that enable our Associates to deliver kick-ass guest experiences and maximize investor returns!

Other Responsibilities include:

  • Proactively lead and support properties to deliver desired results, continually improving guest service, profitability and associate satisfaction.
  • Support company-wide programs, communication channels and other enterprise-wide initiatives.
  • Manage Profit & Loss statements with the ability to effectively train Regionals, GMs and other managers in financial responsibility.
  • Review, analyze and respond to performance metrics/data received from various reporting systems.
  • Ensure all brand standards are in place and help implement any new or updated brand initiatives as needed.
  • Track QA/Brand visits/inspections and achieve outstanding results.
  • Train, hire and mentor the Regional Operations team, assist with the development of GMs and other operational team members.
  • Review, monitor, and improve guest service scores and ensure hotels achieve top rankings within their respective hotel brands.
  • Create and maintain positive, professional working environments in all hotels.
  • Ensure positive people practices are upheld and maintained by company standards and policies.
  • Proactively maintain positive relationships with major Brand contacts.

Ideal Candidates will possess:

  • Minimum of 3-5 years of experience as a Regional Manager overseeing major premium branded hotels (Hilton, Marriott preferred).
  • Prior recent experience working with select-service and/or extended-stay hotels.
  • Prior employment with a recognized hotel management company.
  • Bachelor's Degree in Business or related field, preferred.
  • Prior experience opening new hotels, highly preferred.
  • Accomplished leader, self-motivated, team builder, team player and excellent communicator.
  • Positive, creative, innovative approach to problem solving and the ability to exercise judgment and discretion.
  • Diverse background managing hotels in various operating scenarios, management positions and locations.
  • Financial acumen with extensive experience working with P&L statements and the ability to analyze and take appropriate action.

Our Perks:

Highly competitive salary – D.O.E.

Paid Time Off, Paid Sick Time

Associate Referral Program

Opportunity for Advancement

Medical, Dental, Vision, 401K

Disability Insurance, Accident Insurance, Group Term Life Insurance, Group Critical/Illness Insurance

Hotel Discounts

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Apply Now!

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