Vice President - Operations - Paper Transport, Inc. : Job Details

The VP of Operations will have overall operational responsibility for the business. The VP is responsible for overseeing and optimizing the company's day-to-day operations within the transportation, logistics, and brokerage business. This leadership role ensures operational efficiency, cost control, and the delivery of high-quality services to customers. This role will develop and implement strategic initiatives to improve performance, increase profitability, and maintain compliance with industry regulations, while fostering a culture of safety and continuous improvement.

• Operational Management:
  • Develop a culture of operational excellence by creating a best-in-class experience for our customers and professional drivers.
  • Oversee daily operations across the company's transportation, logistics, and brokerage distribution networks, ensuring timely, cost-effective, and reliable service delivery.
  • Optimize the use of resources (fleet, personnel, technology) to achieve maximum efficiency and productivity.
  • Implement continual process improvements, leveraging data and technology to streamline workflows, reduce costs, analyze lane profitability, and improve service delivery.
  • Establish the KPIs and accountability needed to deliver business plan results.
  • Develop contingency plans and lead responses to operational disruptions or emergencies to ensure continuity of service.
  • Partner with Safety team to ensure all operations comply with relevant transportation regulations and safety standards.
  • Partner with Maintenance team to ensure driver performance meeting expectations in critical areas such as MPG performance.
• Financial Oversight:
  • Complete P&L ownership for all business divisions within the company.
  • Monitor key performance indicators (KPIs) to identify areas of improvement and address operational inefficiencies.
  • Work closely with finance to analyze cost drivers and implement cost-saving initiatives.
• Customer and Partner Relations:
  • Build and maintain strong relationships with key customers and partners to ensure long-term business success.
  • Maintain a growth-orientated approach and ensure team is actively working to grow our business with existing customers.
  • Partner closely with the Sales team to understand customer requirements, provide operational insights during the sales process, and ensure that operational capabilities align with customer service level agreements (SLAs).
  • Address and resolve any operational challenges or service issues to support long-term customer relationships.
  • Play a critical role in the successful onboarding and operational setup of new customer accounts, ensuring seamless integration into the company's logistics and transportation network.
• Technology and Innovation:
  • Oversee the optimization of technology platforms, such as transportation management systems (TMS), fleet tracking, and route optimization software.
  • Research emerging trends and innovations in transportation and logistics to maintain a competitive edge.
• Executive Leadership Responsibilities
  • Contribute proactively and respectfully to a culture of innovation across all functional areas, elevating company's operational and financial performance.
  • Provide strategic leadership and direction to the Operations team, fostering a culture of accountability, innovation, and continuous improvement.
  • Recruit, develop, and retain top talent, providing coaching, training, and professional development opportunities to enhance team performance and capabilities.
  • Contribute as part of the Leadership Team with a voice in our strategy planning and direction of the company.
  • Be an ambassador of our culture with our purpose of building a great place to work.
  • Coach and develop the future leaders of the organization to build succession planning across the organization.
  • Lead across all functional departments.

Skills Required for Success:

• Ability to inspire, motivate, and lead teams to achieve organizational goals and objectives.
• Strategic mindset with the ability to analyze complex situations, anticipate trends, and develop innovative strategies.
• Long-term planning skills to align organizational objectives with market opportunities and industry trends.
• Excellent verbal and written communication skills to articulate vision, goals, and expectations clearly to stakeholders at all levels.
• Strong interpersonal skills to build and maintain relationships with internal and external stakeholders.
• Change leadership skills to navigate organizational change, inspire resilience, and drive successful change initiatives.
• Adaptability and flexibility to respond to evolving business environments and market dynamics.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret data, identify trends, and drive actionable insights.

Education and Experience Requirements:

• Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field
• Proven track record of executive leadership, successfully managing large-scale transportation operations and driving cost-saving initiatives.
• Experience and understanding of freight contracts, carrier operations, and logistics operations.
• Experience with transportation management systems (TMS), route optimization, and other logistics technologies.
• In-depth knowledge of transportation regulations, safety standards, and compliance requirements as it pertains to fleet operations.
• Prior experience with mergers and acquisitions a plus.
• Ability to travel 25%