Vice President, Zuora Technical Lead - Tradeweb : Job Details

Company DescriptionTradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving over 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 70 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.Tradeweb Markets LLC ( Tradeweb ) is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.Group DetailsTradeweb is seeking an experienced Zuora Architect with a strong technical background in Zuora, Salesforce, Python, and SQL to lead and support our implementation of Zuora CPQ, Billing, and Revenue Recognition systems. This role will focus on ensuring a seamless testing, go-live, and post-go-live experience as we approach the final stages of development.The ideal candidate will have expertise in the quote-to-cash lifecycle, exceptional leadership abilities, and the technical skills to collaborate with finance and business stakeholders. Experience in financial services and prior involvement in Zuora implementations will be a significant advantage.Job ResponsibilitiesTesting and Go-Live Leadership

• Oversee system integration testing (SIT), user acceptance testing (UAT), back testing, and parallel testing, ensuring all workflows and integrations function as intended.
• Drive issue resolution during testing, leveraging tools like Python and SQL for debugging and validation.
• Develop and execute a detailed go-live plan, minimizing disruptions during deployment.
• Provide technical leadership during the go-live phase, troubleshooting and resolving system or process issues in real time.
• Upskill and train the Revenue & Billing team, enabling them to operate effectively with the new systems.
• Serve as a liaison between technology and Finance, ensuring clear communication and alignment of priorities.

Post-Go-Live Optimization, Business Partnership, and Technical Development

• Manage user roles and permissions in Zuora to ensure proper access control and system security.
• Monitor and ensure data integrity across systems, conducting regular audits to reconcile discrepancies.
• Oversee system updates and patch management, coordinating testing and deployment of new features or enhancements.
• Act as a point of contact for customer service teams, resolving billing or subscription-related issues in a timely manner.
• Develop and maintain custom reports in Zuora for business insights, operational efficiency, and compliance.
• Act as the primary technical resource for post-go-live issue resolution and system enhancements.
• Optimize system performance, workflows, and integrations to align with evolving business needs.
• Partner with IT and operations teams to establish long-term monitoring and support strategies.
• Collaborate with finance and business teams to design and modify product catalogues and downstream processes, accommodating:
• Fee schedule updates.
• Acquisitions and new product launches.
• Evolving business models and requirements.
• Ensure alignment of Zuora configurations with financial and operational objectives.
• Lead efforts to customize and enhance Zuora functionalities using Python, SQL, Apex, and Liquid to address diverse business requirements and integration needs.
• Ensure seamless integration of Zuora with Salesforce and other systems in the quote-to-cash lifecycle.
• Create technical documentation and provide training to teams for sustainable operations.

QualificationsTechnical Skills

• 8+ years of hands-on experience, including 5 years specifically with Zuora CPQ, Billing, and Revenue Recognition.
• Proficiency in Python, SQL, and Salesforce, with the ability to customize and troubleshoot workflows.
• Strong understanding of the quote-to-cash lifecycle, including upstream and downstream dependencies.

Industry and Functional Knowledge

• Familiarity with financial services and subscription business models is highly desirable.
• Experience managing fee schedules, acquisitions, and new product integrations within Zuora.

Leadership and Problem-Solving

• Proven track record of leading large-scale system implementations, particularly during testing and go-live phases.
• Exceptional problem-solving skills, with the ability to identify root causes and implement effective solutions.

Education and Certifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Relevant certifications in Zuora or Salesforce are a plus.

Additional InformationTradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:

• Health Insurance: Highly competitive medical, dental, and vision programs
• Hybrid Environment: Our employees have the flexibility of working in the office and from home.
• Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
• Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
• Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
• The current pay range for this role if performed in the city of New York is currently $90,000 to $240,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, geographic location, and internal guidelines.

Other Benefit Programs

• Pre-Tax Commuter Benefits Program
• ARAG Legal Services
• Employee Assistance Program
• Tuition Reimbursement
• Financial Wellness Tools
• Travel Assistance Benefits
• Pet Insurance
• Corporate Gym Subsidies
• Wellness Perks

Paid Time Off and Parental Leave